Jacqueline Hernandez Reyes
Denver,CO
Summary
Bilingual professional with extensive experience in leasing, administrative support, and customer service. Proven ability to communicate effectively and adapt to diverse environments. Strong work ethic and meticulous attention to detail drive successful outcomes in real estate operations.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
The Liberty Group
08.2025 - Current
- Facilitated leasing applications by conducting property tours for prospective residents.
- Delivered bilingual (English/Spanish) customer service in response to resident inquiries.
- Prepared lease files and managed documentation to support administrative tasks.
- Collaborated with property management teams to maintain efficient leasing operations.
Waitress Supervisor
Araujo's Restaurant
01.2021 - 07.2025
- Provided friendly and efficient service to guests and supervised waitstaff to ensure quality customer service.
- Completed opening/closing procedures, supported back-of-house tasks, and maintained sanitation standards.
- Resolved customer concerns with professionalism and contributed input on pricing and menu updates.
Barista
Starbucks
05.2023 - 11.2023
- Prepared and served handcrafted beverages with attention to quality and customer preferences in a fast-paced setting.
- Maintained clean, organized stations and collaborated with the team during high-volume shifts.
Cook and Customer Service
Kokoro
01.2020 - 01.2021
- Operated drive-thru and POS systems; prepped soups, sauces, and salads while maintaining food quality.
- Kept work areas clean and organized; supported efficient storage and inventory practices.
Reception/Production Intern
Ready Foods
08.2019 - 06.2020
- Answered and directed calls at the front desk; guided applicants through job applications.
- Provided translation for Spanish-speaking employees; supported production and packaging as needed.
Crew Member
McDonald's
03.2019 - 03.2020
- Operated register and handled orders; worked kitchen and grill stations to meet service targets.
IT Support Intern
Care Synergy
08.2018 - 06.2019
- Assembled and configured laptops for new hires; managed employee login spreadsheets.
- Assisted with hardware setups for training sessions.
Office Assistant Intern
Flatiron Construction
08.2017 - 06.2018
- Scanned, filed, and organized documents; sorted and delivered mail within departments.
- Created spreadsheets to track client and project data.
File Clerk Intern
Cherry Creek Mortgage
08.2016 - 06.2017
- Labeled, scanned, and filed confidential paperwork; destroyed outdated protected information.
- Reviewed files for completeness and accuracy.
Education
Some College - undefined
University of Colorado Denver
Denver, COHigh School - undefined
Arrupe Jesuit High School
Denver, CO01.2020
Skills
- Customer service and communication
- Computer literacy (MS Office, Excel)
- Leasing and resident relations
- Teamwork and problem solving
- Office administration
- Yardi and Knock
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
The Liberty Group
08.2025 - Current
Barista
Starbucks
05.2023 - 11.2023
Waitress Supervisor
Araujo's Restaurant
01.2021 - 07.2025
Cook and Customer Service
Kokoro
01.2020 - 01.2021
Reception/Production Intern
Ready Foods
08.2019 - 06.2020
Crew Member
McDonald's
03.2019 - 03.2020
IT Support Intern
Care Synergy
08.2018 - 06.2019
Office Assistant Intern
Flatiron Construction
08.2017 - 06.2018
File Clerk Intern
Cherry Creek Mortgage
08.2016 - 06.2017
Some College - undefined
University of Colorado Denver
High School - undefined
Arrupe Jesuit High School