Gabriela Alwan
Denver,CO
Summary
Sales leader with over 8 years of experience driving revenue growth and managing territories in hospitality, construction, and customer-focused sectors. Proficient in consultative selling, solution positioning, and negotiating high-value deals. Skilled in utilizing CRM tools and data insights to surpass sales targets and foster long-term client relationships. Multilingual communicator fluent in Portuguese, Arabic, and Spanish, excelling in competitive environments.
Overview
8
8
years of professional experience
Work History
Bartender
ViewHouse
Denver, CO
03.2025 - Current
- Consistently upsell premium products and promotions, boosting per-guest sales by an average of 15%.
- Build strong client relationships, driving repeat business and increasing regular customer visits by ~20%.
- Adapt communication style to engage diverse clientele, improving customer satisfaction scores.
Sales Representative / Account Manager
Casa Mate Tequila
San Diego, California
05.2023 - 08.2025
- Exceeded quarterly sales quotas by up to 25% through effective prospecting and networking.
- Secured contracts by formulating strategic account plans for client portfolio expansion.
- Delivered tailored presentations to decision-makers, increasing close rates by 30%.
- Established long-term client relationships, resulting in a 40% rise in repeat business.
- Generated detailed reports on daily, weekly, and monthly sales activities.
- Addressed inquiries from prospective customers about product features and services.
- Negotiated contracts while managing objections and complaints efficiently.
General Manager
Cass St. Bar and Grill
San Diego, CA
04.2023 - 09.2024
- Increased monthly revenue by 18% through strategic upselling and targeted promotions.
- Managed annual budget, negotiating with vendors to reduce costs by 10% while enhancing quality.
- Prepared comprehensive reports for senior leadership detailing key performance metrics.
- Led team of over 20 individuals, implementing operational systems that improved efficiency by 25%.
- Leveraged CRM data to personalize customer experiences, boosting repeat visits and private event bookings.
Construction Industry Experience
Coral Paints
San Diego, California
06.2024 - 08.2024
- Negotiated and secured service agreements valued up to $250K, ensuring timely delivery and client satisfaction.
- Managed multi-phase projects from proposal to completion, achieving a 98% on-time completion rate.
- Identified client needs and proposed customized solutions, resulting in a 15% increase in contract renewals.
Head Bartender
Hapa Sushi
Denver, Colorado
09.2017 - 02.2024
- Served over 100 customers daily, generating numerous positive reviews through exceptional service.
- Collaborated with management to analyze pricing and customer satisfaction, yielding over $10,000 in weekend drink revenue.
- Managed project tasks such as syrup calculations, specialty drink preparation, and liquor ordering to optimize bar operations.
Research Assistant
Metropolitan State University of Denver
Denver, CO
06.2019 - 03.2021
- Collected and analyzed complex data sets to support research goals, ensuring 100% data accuracy.
- Presented findings to faculty and research teams, streamlining decision-making processes.
- Maintained a database of all research activities conducted during the course of each project.
Education
Bachelor of Science - Biology, Chemistry
Metropolitan State University of Denver
Denver, CO05-2021
Skills
- Consultative and solution-based selling
- Strategic account management
- New business development
- Negotiation and closing
- Revenue growth and profit maximization
- CRM proficiency (Salesforce, HubSpot)
- Data analysis and Microsoft Office Suite
- SaaS and POS systems familiarity
- Cross-functional collaboration
- Project and time management
- Market awareness and competitive positioning
- Client relationship management
- Budget management
- Strategic upselling
- Contract negotiation
Languages
- Portuguese, Fluent
- Arabic, Fluent
- Spanish, Fluent
- French, Beginner
Timeline
Bartender
ViewHouse
03.2025 - Current
Construction Industry Experience
Coral Paints
06.2024 - 08.2024
Sales Representative / Account Manager
Casa Mate Tequila
05.2023 - 08.2025
General Manager
Cass St. Bar and Grill
04.2023 - 09.2024
Research Assistant
Metropolitan State University of Denver
06.2019 - 03.2021
Head Bartender
Hapa Sushi
09.2017 - 02.2024
Bachelor of Science - Biology, Chemistry
Metropolitan State University of Denver
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