Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Gabriela Calderon

Gabriela Calderon

Minneola ,Florida

Summary

Dedicated host with a strong focus on guest relations and problem-solving. Proven ability to enhance guest satisfaction through effective communication and time management.

Overview

2
2
years of professional experience

Work History

Host

Maggianos
Naperville, Illinois
05.2024 - 07.2025
  • Greeted guests warmly and ensured a positive first impression.
  • Managed reservations and organized seating to optimize flow.
  • Coordinated with servers to ensure timely table readiness.
  • Assisted in training new hosts on company policies and procedures.
  • Handled guest inquiries and resolved concerns efficiently.
  • Monitored dining area for cleanliness and guest comfort.
  • Communicated special requests to kitchen staff promptly.
  • Supported team during peak hours by adjusting seating arrangements.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Host

Granite City Food & Brewery
Naperville, Illinois
04.2023 - 03.2024
  • Informed patrons of establishment specials and promotions.
  • Received and recorded patrons' dining reservations.
  • Spoke with patrons to drive satisfaction with food and service.
  • Directed patrons to lounges and waiting areas.

Education

High School Diploma -

Wheaton Warrenville South
Wheaton, IL
05-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Time management
  • Reservation management

References

References available upon request.

Timeline

Host

Maggianos
05.2024 - 07.2025

Host

Granite City Food & Brewery
04.2023 - 03.2024

High School Diploma -

Wheaton Warrenville South

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