Gabriela Castro
Tucson,AZ
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products.
Well-versed in implementing models, managing vendor relations and expanding territory.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Very friendly and approachable.
Overview
16
16
years of professional experience
Work History
BDC Sales Manager
Croppers Chevrolet
06.2024 - 08.2024
- Delivered high-impact sales presentations to executives, highlighting value of technical products ranging in complexity.
- Coordinated new account development in mature markets while overseeing delivery of premium service levels to existing clientele.
- Introduced selling tools and presentation materials, supporting Number% increase in closing rates.
- Grew revenue and market share Number% through strategic proposal development and negotiations.
- Exceptional Customer service was expected and was rendered to every customer.
- Driving clients into the dealership.
Salesperson
Quebedeaux Buick GMC
05.2021 - 02.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Expanded brand and marketing strategies by planning strategic events.
- Exceptional customer service.
- Processed transactions using a point-of-sale system.
Developed promotional strategies to increase sales volume.
Maintained up-to-date knowledge of store merchandise and policies.
Attended weekly team meetings to review performance goals and objectives.
Greeted customers and provided exceptional customer service.
Upsold additional items based on customer interests and needs.
Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Provided accurate information about products, prices and services.
Assisted customers with product selection, sizing and styling.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Built and maintained relationships with peers and upper management to drive team success.
Spanish Interpreter
CyraCom
08.2019 - 05.2021
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Created detailed reports on accuracy of translated documents.
Dental Assistant
Christopher Granillo DDS
09.2017 - 08.2019
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilization of dental instruments.
Dental Assistant
Dedicated Dental Service
03.2008 - 02.2011
Education
Certified Dental Assistant -
Apollo College
Tucson, AZ02.2008
Languages
Spanish
Native or Bilingual
Timeline
BDC Sales Manager
Croppers Chevrolet
06.2024 - 08.2024
Salesperson
Quebedeaux Buick GMC
05.2021 - 02.2024
Spanish Interpreter
CyraCom
08.2019 - 05.2021
Dental Assistant
Christopher Granillo DDS
09.2017 - 08.2019
Dental Assistant
Dedicated Dental Service
03.2008 - 02.2011
Certified Dental Assistant -
Apollo College
Similar Profiles
PATRICK DONLEVYPATRICK DONLEVY
General Sales Manager at Premiere Chevrolet/ Chevrolet BessemerGeneral Sales Manager at Premiere Chevrolet/ Chevrolet Bessemer
Kelli TurnerKelli Turner
Accounts Receivable Clerk at H & H Chevrolet, Inc./Joe Maus Chevrolet, LLCAccounts Receivable Clerk at H & H Chevrolet, Inc./Joe Maus Chevrolet, LLC
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi
Martina ChoeMartina Choe
Endoscopy Technician at St Joseph's HospitalEndoscopy Technician at St Joseph's Hospital
Christina L. KellyChristina L. Kelly
Admin Assistant at Aspire Wealth PartnersAdmin Assistant at Aspire Wealth Partners