Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Cisneros

Lake Elsinore,CA

Summary

Dedicated Office Assistant with over 3 successful year of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of microsoft and history achieving high data output. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

9
9
years of professional experience

Work History

Dispatcher

CoolSys
10.2023 - 12.2023
  • Developed written plans and obtained customer consent to proceed.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Analyzed service reports to identify areas of improvement.
  • Monitored inventory levels and placed orders to replenish stock.

Waitress

Veros Mexican Food
05.2023 - 10.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Office Assistant

Noble House Furniture
08.2020 - 09.2023
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Drafted common document templates for use by executives and employees.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email or in-person to provide information.

Cashier

CULICHITOWN
06.2015 - 07.2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06.2015

Skills

  • Multitasking and Prioritization
  • Google Drive
  • Records Management Software
  • Office Supply Management
  • Microsoft Office
  • Cash Handling
  • Policies and Procedures
  • Cash Register Operations
  • Product Scanning
  • Cleaning and Sanitizing
  • Problem Solving
  • Employee Training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispatcher

CoolSys
10.2023 - 12.2023

Waitress

Veros Mexican Food
05.2023 - 10.2023

Office Assistant

Noble House Furniture
08.2020 - 09.2023

Cashier

CULICHITOWN
06.2015 - 07.2020

High School Diploma -

Bell Gardens High School
Gabriela Cisneros