Gabriela Cooper
Athens,AL
Summary
Responsible grocery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Responsible grocery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
3
3
years of professional experience
Work History
Grocery Delivery Driver
Walmart Driver
05.2021 - Current
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Verified accuracy of all deliveries against order forms.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Food Delivery Driver
DoorDash
03.2020 - Current
- Communicated regularly with dispatcher for delivery route details and changes.
- Implemented policies and procedures across warehouse and shipping platforms.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Grocery Shopper
Walmart
1011 US-72 E Athens, AL 35611 United States
03.2022 - 11.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Generated advertising brochure for vendor use.
- Informed customers of promotions to increase sales productivity and volume.
Team Member
McDonald's
103 US-31 S Athens, AL 35611 United States
12.2021 - 11.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate Of Business Administration -
Calhoun Community College
Tanner, ALSkills
- Customer Service
- Time Management
- Motor Vehicle Operation
- Business Development Understanding
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Typing Proficiency
- Critical Thinking
- Customer Complaint Resolution
- Customer Service and Assistance
- Customer Satisfaction
- Accurate Money Handling
- Delivery Management
- Personal Shopping
- Verbal and Written Communication
- Performance Goals
Timeline
Grocery Shopper
Walmart
03.2022 - 11.2022
Team Member
McDonald's
12.2021 - 11.2022
Grocery Delivery Driver
Walmart Driver
05.2021 - Current
Food Delivery Driver
DoorDash
03.2020 - Current
Associate Of Business Administration -
Calhoun Community College