Hi, I’m
Gabriela Escobar
South Gate
Summary
Developed strong leadership and customer service skills in fast-paced environment with over 5 years of experience. Specializes in team coordination and providing exceptional customer experiences. Recently certified in Paralegal Studies with in-depth knowledge of legal terminology, procedures, and ethics. Seeking to leverage leadership, communication, and legal research skills in a challenging role within a law firm.
Overview
6
years of professional experience
1
Certification
Work History
Portos Bakery
Senior Barista Lead
01.2019 - Current
Job overview
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
- Led weekly meetings to discuss goals and strategies, aligning team's efforts with business objectives.
- Conducted training sessions for new hires, improving their proficiency and confidence in beverage preparation.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Displayed strong leadership qualities by effectively managing team shifts, resolving conflicts among colleagues when necessary.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Education
California State University, Long Beach, Long Beach, CA
Graduate Certificate from Paralegal Studies
12.2024
Skills
- Multitasking and organization
- Team leadership
- Staff training and development
- Operations management
- Analytical thinking
- Team building
Certification
- Paralegal Certificate Course- CLS by BARBRI-Dec.6, 2024
Coursework:
-American Jurisprudence & Legal Terminology
-Civil & Criminal Litigation Procedures
-Pleadings, Discovery, and Evidence
-Legal Research, Writing & Appellate Procedures
-Ethics, Legal Investigation, & Interviewing
-Torts and Criminal Law
Timeline
Senior Barista Lead
Portos Bakery
01.2019 - Current
California State University, Long Beach
Graduate Certificate from Paralegal Studies
- Paralegal Certificate Course- CLS by BARBRI-Dec.6, 2024
Coursework:
-American Jurisprudence & Legal Terminology
-Civil & Criminal Litigation Procedures
-Pleadings, Discovery, and Evidence
-Legal Research, Writing & Appellate Procedures
-Ethics, Legal Investigation, & Interviewing
-Torts and Criminal Law
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