Gabriela Figueroa
Yakima,WA
Summary
Versatile and dependable, with a proven track record at Branding Iron in enhancing customer satisfaction and loyalty. Skilled in POS systems and bilingual communication, I excel in fast-paced environments, consistently delivering exceptional dining experiences and driving retail sales. My background emphasizes not just service excellence but also a keen ability to manage resources effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Geet indian cuisine
Yakima, WA
07.2022 - 10.2024
- Welcomed guests warmly.
- Managed customer orders for beverages and meals.
- Ensured timely delivery of food items.
- buss
- Performed regular cleaning duties to keep storage spaces orderly.
- Handled cash and credit payments accurately.
Server/Bartender
Branding Iron
Toppenish, USA
10.2019 - 07.2022
- Address customer needs.
- Maintained precise records of cash register balances and incoming orders.
- Executed thorough cleaning and inventory replenishment nightly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Applebee's
Kennewick, USA
05.2018 - 09.2019
- Handled financial transactions accurately and efficiently.
- Maintained cleanliness of workspace.
- Managed inventory by efficiently organizing, replenishing, and categorizing stock.
- Facilitated order processing and timely meal serving.
Office Aide
Heritage HEP Deparment
Toppenish, USA
08.2015 - 03.2018
- Organized scheduling consistently for optimal productivity.
- Boosted student recruitment efforts for the GED program through effective outreach strategies.
- Organized documents into designated filing systems.
- Assessed and graded student assignments.
- Provided instructional support to educators during lessons.
Education
Some college - Business Finance
Heritage University
Toppenish, WA05.2018
High school diploma -
Toppenish High School
Toppenish, WA06.2015
Skills
- Retail Sales Expertise
- Dining Experience Expertise
- Customer Loyalty Development
- POS System Knowledge
- Software Competency
- Customer-Centric Phone Interactions
- Service-Oriented Background
- Effective Budget Management
- Fluent in Two Languages
- Upselling techniques
- Reliability and punctuality
Certification
Food Handler Certification
Mast permit
Languages
- English, Expert
- Spanish, Fluent
Timeline
Server
Geet indian cuisine
07.2022 - 10.2024
Server/Bartender
Branding Iron
10.2019 - 07.2022
Server
Applebee's
05.2018 - 09.2019
Office Aide
Heritage HEP Deparment
08.2015 - 03.2018
Some college - Business Finance
Heritage University
High school diploma -
Toppenish High School
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