Gabriela Garcia
Playa del Rey,CA
Summary
A highly-motivated 21 year veteran in the customer service industry who delivers unparallel service with excellent communication skills, adaptability, and superb work ethic while dealing with many different personalities of different cultures, languages, and backgrounds. While also exercising a serene professional attitude during hostile and difficult scenarios.
Overview
21
21
years of professional experience
Work History
Airport Guide
City of Los Angeles
Los Angeles, CA
06.2003 - Current
- Developed guest relationships to achieve high level of satisfaction.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Provided clients with assistance in preparing required travel documents and forms.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Built and maintained productive relationships with employees.
- Resourceful and able to remain composed during emergencies and challenging situations.
Education
Some College (No Degree) - General Education
El Camino College
Torrance, CASkills
- Bilingual in Spanish writing and comprehension
- Communication and team player
- MS Windows, Office, Word, Outlook, Teams, Excel, and Power Point
Timeline
Airport Guide
City of Los Angeles
06.2003 - Current
Some College (No Degree) - General Education
El Camino College
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