Gabriela Garcia
Chula Vista,CA
Summary
Dependable & successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Monterrey Burgers
01.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barista
Blue Luna Cafe & Deli
05.2024 - 02.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Food Runner
TJ BURRITO Co.
05.2024 - 02.2025
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Processed payments for orders and provided customers with change.
Education
Associate of Science - Forensic Psychology
Southwestern College
Chula Vista, CA06-2026
High School Diploma -
Bonita Vista High School
Chula Vista, CA06-2024
Skills
- Customer service
- Calm demeanor
- Team member support
- Cash handling
- Table resetting
- Hostess support
- Safe food handling
- Food running
- Food sales and promotion
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Timeline
Server
Monterrey Burgers
01.2025 - Current
Barista
Blue Luna Cafe & Deli
05.2024 - 02.2025
Food Runner
TJ BURRITO Co.
05.2024 - 02.2025
Associate of Science - Forensic Psychology
Southwestern College
High School Diploma -
Bonita Vista High School
Similar Profiles
Freddy Edgardo Castillo DuarteFreddy Edgardo Castillo Duarte
Teacher Helper at Universidad De Monterrey-Dr Marcela Cantu MorenoTeacher Helper at Universidad De Monterrey-Dr Marcela Cantu Moreno
Mike YiMike Yi
Skydive Instructor at Skydive Buckeye, Hawaii, Monterrey, Santa CruzSkydive Instructor at Skydive Buckeye, Hawaii, Monterrey, Santa Cruz
FRANCISCO GUADALUPE MEZQUITIC GALLARDOFRANCISCO GUADALUPE MEZQUITIC GALLARDO
MAINTEINANCE INTERN at BARCEL MONTERREYMAINTEINANCE INTERN at BARCEL MONTERREY