Gabriela Guzman
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Barbershop Manager
Southern stylez barbershop
McAllen, Texas
07.2015 - Current
- Managed daily operations and workflow of barbershop environment.
- Supervised staff scheduling and ensured adequate coverage for all shifts.
- Trained new barbers on techniques and customer service standards.
Professional, dependable, and customer focused
Adapt quickly to new software and technology
Maintained high attention to detail in tasks
Cashier
Whatabuger
Mercedes, Texas
06.2010 - 06.2012
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
- Assisted customers with menu inquiries, special requests, and order modifications.
- Maintained cleanliness and organization of cashier station and dining area.
- Cash candling
- Multitasking
- Team work
- Fast learner
- Time management
Education
Some College (No Degree) - Diagnostic Medical Sonography
South Texas College
McAllen, TXSkills
- Customer service skills
- Communication
- Active listening
- Time management
- Multitasking
- Problem solving
- Office and organization skills
- Data entry
- Computer skills
- Microsoft office
- Phone etiquette
- Workplace skills
Problem solving
Certification
Texas Barber Liscence
Texas Department of licensing and registration
Class A barber
License number:2024757
Timeline
Barbershop Manager
Southern stylez barbershop
07.2015 - Current
Cashier
Whatabuger
06.2010 - 06.2012
Some College (No Degree) - Diagnostic Medical Sonography
South Texas College