Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Hernandez

Dallas,Texas

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

5
5
years of professional experience

Work History

Manager

Sunset Crabshack
Grand Prairie, Texas
07.2022 - Current
  • Assisted with associate orientation, training, and competency evaluation.
  • Coached and mentored employees through technical challenges.
  • Created cooperative team environment that promoted high-performance standards and attainment of goals.
  • Completed daily opening, closing and administrative tasks for smooth business operations.

Assistant Manager

Sunset Crabshack
Dallas, Texas
08.2024 - 10.2024
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
  • Worked with management team to react to customer service issues, customer complaints and business opportunities.
  • Trained team members on appropriate application of policies and procedures.
  • Boosted company productivity and morale through consistent engagement with team members and management.

Server

Sunset Crabshack
Dallas, TX
01.2020 - 08.2022
  • Greeted guests and provided menus.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees to perform duties.
  • Prepared drinks according to standard recipes.

Education

High School Diploma -

W.W Samuell High School
8928 Palisade Dr, Dallas, TX 75217
05-2022

Associate of Science -

Dallas College Eastfield
3737 Motley Dr, Mesquite, TX 75150
05-2022

Skills

  • Employee onboarding
  • Time management
  • Clear communication
  • Customer service
  • Time management abilities
  • Multitasking Abilities

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Manager

Sunset Crabshack
08.2024 - 10.2024

Manager

Sunset Crabshack
07.2022 - Current

Server

Sunset Crabshack
01.2020 - 08.2022

High School Diploma -

W.W Samuell High School

Associate of Science -

Dallas College Eastfield

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Gabriela Hernandez