Talented Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Operations Manager
Burlington Coat Factory Distribution Center
Secaucus
08.2024 - Current
Oversaw daily operations within the distribution center to ensure efficiency.
Managed inventory levels and coordinated stock replenishment processes.
Trained and mentored staff on operational best practices and safety protocols.
Developed and implemented process improvements to enhance workflow efficiency.
Conducted regular audits to maintain compliance with safety standards and policies.
Analyzed operational data to identify trends and recommend adjustments.
Managed scheduling, training and inventory control.
Monitored and improved efficiency of processes, team performance, and customer service.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Oversaw financial management, budget management, accounting and payroll activities.
Merchandising
Merchandise Manager
Total Wine Spirits & More
Eatontown
08.2023 - 08.2024
Researched market trends in order to identify opportunities for growth in existing or new product.
Developed and implemented merchandise strategies to increase sales.
Assisted customers in selecting appropriate items based on their individual needs.
Provided ongoing training for staff members on how best to utilize merchandise resources.
Created seasonal and promotional displays to maximize sales and profits.
Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
Implemented inventory control procedures to reduce shrinkage and improve stock accuracy.
Oversaw the visual merchandising of products in-store and online to enhance customer experience and drive sales.
Set direction for supervisory team and front-line staff to drive consistency of guest experience.
Monitored store operations to ensure compliance with company policies and procedures.
Active Store Manager, Running Store Closing.
Bed Bath & Beyond
Eatontown
06.2023 - 08.2023
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored employee performance and identified performance gaps for corrective action.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Established store tactics and strategies to achieve operational performance and sales goals.
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Operation Manager
Bed Bath & Beyond
Eatontown
05.2019 - 06.2023
Assisted in continuous development of effective store associates to achieve desired sales and results.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Scheduled staff to assign employee shifts according to departmental and business needs.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Inventory Control Specialist
Bed Bath & Beyond
Middletown Nj
01.2019 - 05.2019
Investigated and resolved variances with inventory records.
Performed cycle counts on daily basis to immediately spot errors and apply remedies.
Organized and processed damaged goods according to vendor and manufacturer procedures.
Executed cycle counts of materials onsite and reconciled against company reports.
Pulled damaged and recalled products for return or disposal.
Researched inventory-related discrepancies and made appropriate adjustments in system.
Verified pricing and computed product.
Entered information into system to update
Receiving Associate
Bed Bath & Beyond
Middletown Nj
07.2018 - 01.2019
Reviewed work orders to check correctness of deliveries.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement and minimize labor.
Investigated inventory discrepancies to maintain recordkeeping validity.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Prepared and processed shipping documents and routed materials and bills of lading.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Routed received merchandise to proper storage areas according to product specifications.