Gabriela Lopez
Brownsville,Tx
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Receptionist
Pura Dental
02.2019 - 08.2019
- Acknowledge, smile and greet patients upon arrival/dismissal
- Follow up on no shows/cancellation of appointment
- Scheduled and confirmed appointments
- Contact Insurance Companies for provider change and verifications
- Check-in patients gathering all personal information and insurance information
- Charted treatment plan
- Receive payments.
Receptionist/Assistant
Martinez Dental Group
08.2020 - 06.2024
- Expose dental X-rays, maintain lab equipment, sterilize instruments, and educate patients on postoperative and general oral health care
- Maintain clean, sterile, and positive environments optimizing patient comfort and safety.
- Greeting patients upon arrival and assisting with the check-in process.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
Front Desk Receptionist
Valle Dental Center
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Skills
- Dentrix Software
- Instrument Sterilization
- Operatory Preparation
- Fast Learner
- Bilingual
- Excellent communication skills
- Detail Oriented
Timeline
Front Desk Receptionist
Valle Dental Center
06.2024 - Current
Receptionist/Assistant
Martinez Dental Group
08.2020 - 06.2024
Receptionist
Pura Dental
02.2019 - 08.2019
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