Gabriela Maldonado
Ansonia,CT
Summary
Dedicated Office Manager with a strong track record in optimizing office operations and mentoring staff. Skilled in developing policies that ensure compliance and improve efficiency, while maintaining confidentiality and providing exceptional customer service.
Overview
6
6
years of professional experience
Work History
Office Manager
Fairfield Oral Surgery
Southport, CT
12.2019 - Current
- Managed scheduling of patient appointments, optimizing calendar for efficiency and minimizing wait times.
- Oversaw daily office operations, ensuring smooth workflow and effective communication among staff.
- Developed and implemented office policies that improved operational efficiency and compliance standards.
- Coordinated with surgical teams to prepare necessary documentation and materials for procedures.
- Trained and mentored new administrative staff, enhancing team performance through knowledge sharing.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
High School Diploma -
Brien Mcmahon
Norwalk, CTSkills
- Customer service
- Office management
- Organizational skills
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Fairfield Oral Surgery
12.2019 - Current
High School Diploma -
Brien Mcmahon