Gabriela Martinez

• Administer injections, perform phlebotomy, and prepare specimens for laboratory testing.
• Coordinate patient flow to ensure efficient operation of the medical office.
• Obtain patient medical history, medication information, symptoms, and allergies.
• Direct patients to exam rooms, field questions, and prepare for physician examinations.
• Perform medical records management, including filing, organizing and scanning documents.
• Conduct EKGs and other diagnostic tests as directed by physicians.
• Address patient concerns and improved service quality.
• Assist with exams and minor procedures.

Worked directly with customers, took food orders, answered phones, handled cash and credit card payments. I was also responsible for assembling plates and sending them off to the correct tables.

During medical assistant externship, key responsibilities included:

• Collected essential health information and measured vital signs.
• Supported physician during exams and performed tasks like EKGs and basic lab tests.
• Updated and maintained accurate patient records and handled administrative tasks.
• Scheduled appointments, answered phones and provided patient education.