Gabriela Medrano
Woodhaven,USA
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management. Experienced with food preparation, knife handling, and maintaining kitchen cleanliness. Utilizes efficient organizational skills to streamline kitchen processes and support chefs. Knowledge of food safety protocols and effective teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader/Prep Cook
SVK Food hall
08.2023 - Current
- I prep the proteins, toppings, sauces, unpack bowls and lids to serve
- I serve students of Fordham university
- I am in charge of temperature checks, making sure all the food is at temp
- I am in charge of the shift
- I am in charge of training new employees
- Quality control
- Staff supervision
- Leadership
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Engaged with customers on social media to promote offers and events, increasing online presence.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Trained and assisted new kitchen staff members.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Front of the house trainer
Chipotle Mexican Grill
03.2020 - 08.2023
- I am a cashier
- I have experience with money
- Restock utensils and napkins
- Cleaning the dining room and restrooms
- Restocking the bathroom
- I have experienced on the line
- Customer service
- I'm front of the house trainer
- Training experience
- Management experience
- Worked well in a fast-paced, high pressure environment
- Answered customer questions
- Greeted and served customers
- Answered and made phone calls
- Maintained a positive relationship with coworkers
- Restocked supplies
- Took cash and credit card payments
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
- Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked food temperature regularly to verify proper cooking and safety.
- Grilled meats and seafood to customer specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Chef/Trainer
Dig inn Restaurant
08.2019 - 11.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Education
High School Diploma -
Food And Finance High School
Manhattan, NY06.2019
Skills
- Culinary experience
- Knife skills
- Cash register
- Serving
- Customer service
- Kitchen experience
- Training & development
- Catering
- Cooking
- Food service
- Host/hostess experience
- Guest services
- Food preparation
- Restaurant experience
- Cash handling
- Translation
- Food handling
- Food safety
Certification
Food Handlers, 03/01/25, 03/01/28
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader/Prep Cook
SVK Food hall
08.2023 - Current
Front of the house trainer
Chipotle Mexican Grill
03.2020 - 08.2023
Chef/Trainer
Dig inn Restaurant
08.2019 - 11.2021
High School Diploma -
Food And Finance High School
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