Gabriela Miranda Tang
Las Vegas,Nevada
Summary
Motivated Hospitality Student with a passion for delivering outstanding guest experiences and a strong understanding of restaurant operations, coordination, and customer service. Proficient in POS systems, inventory management, and conflict resolution, with the ability to thrive in fast-paced environments. A quick learner with excellent teamwork and communication skills, eager to apply knowledge and gain hands-on experience in the hospitality industry. Seeking an opportunity to gain practical experience and enhance industry knowledge in a reputable hospitality establishment.
Overview
2
2
years of professional experience
Work History
Food Runner
Chili's Restaurant
Las Vegas, Nevada
04.2024 - Current
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Delivered food to guests in a timely manner while following safety protocols.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Assistant Manager
Domino's Pizza
Las Vegas, NV
08.2023 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Customer Service Representative
Domino's Pizza
La Veta, Nevada
02.2023 - 08.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Measured ingredients accurately using measuring cups or scales.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Cleaned and sanitized kitchen surfaces and equipment.
- Collaborated with team to deliver timely service of items.
- Organized food preparation stations and regularly replenished supplies.
Retail Sales Associate
Ross Dress For Less
11.2022 - 06.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or kind of product.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. - Demonstrated items to customers and created customer awareness, interest and sales.
Education
Associate of Applied Science - Event Design and Mangament
College of Southern Nevada
Las Vegas, NV12.2027
High School Diploma -
Santa Maria De Cervello School
Peru12.2021
Some College (No Degree) - ESL Program
International Academy of English
Las Vegas, NVSkills
- Interpersonal skills
- Money handling
- Process Improvement
- Customer service
- Multitasking
- Problem-solving aptitude
- Team collaboration
- Attention to detail
Languages
4,5
Skills
- Excellent Communication
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Food Runner
Chili's Restaurant
04.2024 - Current
Assistant Manager
Domino's Pizza
08.2023 - Current
Customer Service Representative
Domino's Pizza
02.2023 - 08.2023
Retail Sales Associate
Ross Dress For Less
11.2022 - 06.2023
Associate of Applied Science - Event Design and Mangament
College of Southern Nevada
High School Diploma -
Santa Maria De Cervello School
Some College (No Degree) - ESL Program
International Academy of English
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