Gabriela Molina
Tamarac,Florida
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Office Administrative Assistant
Connections Therapy 4 Kids
Weston, FL
08.2021 - Current
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office clerk
Florida State University
Tallahassee, FL
08.2019 - 03.2021
- Advised students on registration, future deadlines, and supplemental resources through the phone resulting in increased communication and informed students.
- Filed paperwork, picked up, and sorted mail which resulted in a more organized office space.
- Drove golf cart to make monetary deposits resulting in money deposited responsibly.
- Responded to inquiries from callers seeking information.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Team Membership Specialist
Youfit Health Clubs
Tallahassee, Fl
05.2019 - 12.2019
- Engaged with members resulting in a friendly environment.
- Answered phones to ensure all questions in regard to member accounts, payments, and cancellations are promptly answered which resulted in customer satisfaction.
- Managed monetary transactions everyday which resulted in money deposited responsibly.
- Actively engaged clients upon entrance with pleasant greeting.
- Maintained membership database, ensuring that all information was current and accurate.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Office clerk
Blue Dolphin Pool and Spa
Coral Springs, FL
05.2015 - 06.2017
- Service,,.
- Answered phones to schedule appointments resulting a more organized scheduling system.
- Created and submitted invoices and payments into the companies QuickBooks system.
- Ordered office and pool supplies resulting a fully stocked inventory.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FL 06.2017 - 04.2021
No Degree - Graduate Certificates in Speech-Language Pathology
Florida State University
Tallahassee, FL 06.2021 - Current
Skills
Spreadsheet development
Billing and Invoicing
Office administration
Scheduling and calendar management
Mail distribution
Payroll and budgeting
Administrative support
Timeline
Office Administrative Assistant
Connections Therapy 4 Kids
08.2021 - Current
No Degree - Graduate Certificates in Speech-Language Pathology
Florida State University
06.2021 - Current
Office clerk
Florida State University
08.2019 - 03.2021
Team Membership Specialist
Youfit Health Clubs
05.2019 - 12.2019
Bachelor of Science - Psychology
Florida State University
06.2017 - 04.2021
Office clerk
Blue Dolphin Pool and Spa
05.2015 - 06.2017