Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Morales

Santa Fe Springs,CA

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient custom

Overview

1
1
year of professional experience

Work History

Cashier

Dick's Sporting Goods, Inc
11.2024 - Current
  • Greeted customers and addressed inquiries about store products and services.
  • Resolved customer complaints according to company policy.
  • Processed merchandise returns and exchanges per store procedures.
  • Acquired knowledge of departmental roles to maintain seamless store operations.
  • Delivered exceptional customer service through active listening and engagement techniques.

Internship Student

Clinical Psychology Internship
04.2025 - 06.2025
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
  • Streamlined office processes with diligent organization, resulting in improved efficiency.
  • Gathered, organized and input information into digital database.

Internship Student

Vascular Interventional Partners Surgical Center
11.2024 - 02.2025
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

Education

High School Diploma -

Paramount High School
05-2024

Some College (No Degree) -

California State University, Fullerton
Fullerton, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Issue resolution

Timeline

Internship Student

Clinical Psychology Internship
04.2025 - 06.2025

Cashier

Dick's Sporting Goods, Inc
11.2024 - Current

Internship Student

Vascular Interventional Partners Surgical Center
11.2024 - 02.2025

Some College (No Degree) -

California State University, Fullerton

High School Diploma -

Paramount High School

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