Results-driven professional with over 15 years in business operations and administrative support. Proven track record in enhancing efficiency and streamlining processes while delivering exceptional customer service. Strong organizational and communication skills foster productive relationships with colleagues and management.
Open To Work
Hi, I’m
Gabriela Muzquiz
North Aurora,IL
Summary
Overview
21
years of professional experience
Work History
H.F. Wilson Engineering Batavia, Illinois
Administrative Assistant
09.2023 - Current
Job overview
- Provided timely information through phone calls and emails, facilitating effective business correspondence.
- Facilitated team communications via email and phone correspondence.
- Collaborated with colleagues to streamline administrative processes, improving overall workflow.
- Collaborated with team members to streamline administrative processes and workflows.
- Entered data into spreadsheets using Microsoft Excel and similar programs.
- Compiled and organized data from various sources into reports for management review, supporting informed decision-making.
- Processed invoices for payment using accounting software applications.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Researched industry trends to support project development.
Covenant Living at the HolmstadBatavia, Illinois
Administrative Clerk
09.2022 - 08.2023
Job overview
- Managed administrative tasks and supported daily operations in a senior living community.
- Provided front desk support, greeting visitors and answering inquiries professionally.
- Assisted residents with inquiries, enhancing their experience and satisfaction.
- Processed incoming and outgoing correspondence to ensure timely communication.
- Resolved customer complaints promptly to maintain high service standards.
- Supported cross-departmental operations by offering assistance.
- Provided training and orientation for new staff on office procedures and policies.
Triumph Business CapitalOak Brook, IL
Account Executive/Team Leader
07.2019 - 04.2021
Job overview
- Enhanced sales performance through management of over 40 accounts.
- Led, coached, and empowered CSR to meet targets and develop professional skills. Collaborated with team to ensure timely project delivery and adherence to expectations. Addressed and resolved client concerns related to accounts while providing updates on changes to enhance customer service.
- Minimized risks and loss exposures by reviewing and verifying over 150 invoices daily, maintaining low delinquency.
J D FACTORS, LLCWest Chicago, IL
Account Executive
08.2005 - 07.2019
Job overview
- Established and strengthened relationships with current and potential clients through high quality work and flexibility. Responded to client funding requests and provided training to account executive assistants, fostering a collaborative environment.
- Increased company turnover through effective management of accounts receivable operations to enhance financial stability.
- Built strong portfolio and minimized collection efforts by analyzing business credit and conducting thorough verifications.
Education
College of DuPageGlen Ellyn, IL
Associate from Applied Science, Interior Design
University Overview
Skills
- Administrative support
- Microsoft Excel
- Data analysis
- Financial reporting
- Project coordination
- Client communication
- Client relations
- Accounts receivable/payable
- Account management
- Team collaboration
- Research
- Design software proficiency
Languages
Languages
Fluent in English and SpanishAccomplishments
Accomplishments
- Selected second place COD Student Portfolio for Interior Design Graduate’s Program
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteOn-SiteOpen to relocation: Yes
Timeline
Administrative Assistant
H.F. Wilson Engineering
09.2023 - Current
Administrative Clerk
Covenant Living at the Holmstad
09.2022 - 08.2023
Account Executive/Team Leader
Triumph Business Capital
07.2019 - 04.2021
Account Executive
J D FACTORS, LLC
08.2005 - 07.2019
College of DuPage
Associate from Applied Science, Interior Design