Gabriela Ojeda
Canoga Park,CA
Summary
Proactive Insurance Verification Specialist and Scheduling Coordinator with extensive experience in managing sensitive patient information and ensuring HIPAA compliance. Successfully verified insurance benefits, updated patient records, and educated patients on pre-surgery requirements. Skilled in utilizing advanced software tools for efficient scheduling and resolving conflicts to maintain operational efficiency.
Overview
7
7
years of professional experience
Work History
Insurance Verification Specialist
Dr Shervin Aminpour
10.2023 - Current
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Surgery Scheduler
Dr Jeffrey Hoefflin
01.2021 - 10.2023
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Scheduling Coordinator
Cross Country Healthcare
09.2017 - 12.2021
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Education
Associate of Applied Science - Medical Assisting
Valley College of Medical Careers
Canoga Park, CA06.2014
High School Diploma -
Reseda High School
Reseda Ca06.2010
Skills
- Attention to Detail
- Patient confidentiality
- HIPAA Compliance
- Insurance Coverage Verification
- Eligibility Determination
- Data entry proficiency
- Data Entry and Review
- Coverage and Authorizations
- Communication and Interpersonal Skills
Timeline
Insurance Verification Specialist
Dr Shervin Aminpour
10.2023 - Current
Surgery Scheduler
Dr Jeffrey Hoefflin
01.2021 - 10.2023
Scheduling Coordinator
Cross Country Healthcare
09.2017 - 12.2021
Associate of Applied Science - Medical Assisting
Valley College of Medical Careers
High School Diploma -
Reseda High School
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