Gabriela Olivas
Indianapolis,IN
Summary
Years of experience in fast-paced, people-focused environments. Compassionate professional dedicated to supporting veterans' affairs hospital goals as a medical support assistant. Dependable and quick-learning team member, equally effective in independent roles. Committed to continuous professional growth and development.
Overview
24
24
years of professional experience
Work History
Patient Access Representative Full-Time 40 Hours
Humboldt Park Health Hospital
Chicago, Illinois
04.2024 - 02.2025
- Greeted patients and visitors in a courteous and professional manner.
- Applied HIPAA privacy and security regulations while handling patient information.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information bedside and front office.
- Managed insurance verification and eligibility checks for patients.
- Utilized specialized equipment to facilitate clear communication and interpretation, enhancing patient interactions.
Medical Record Clerk / Scheduler Full-Time 40 Hour
Creekside Transitional Care & Rehabilitation
Meridian, Idaho
09.2019 - 01.2020
- Coordinated transfer of records between departments and external healthcare facilities to ensure timely access to patient information.
- Performed audits of medical records for compliance with regulations and accuracy, enhancing data integrity and supporting quality care.
- Reviewed patient charts for completeness in line with established guidelines.
- Organized and filed hard copy patient records systematically.
- Scanned paper records into digital format to enhance accessibility.
- Safeguarded patient records by managing data transfers per HIPAA standards.
- Scheduled and confirmed appointments.
ProSales Associate Full-Time 40 Hours
Home Depot
Chicago, Illinois
07.2001 - 02.2015
- Demonstrated effective selling techniques to meet customer needs and secure project sales.
- Utilized strong closing techniques to maximize sales opportunities with every customer.
- Coordinated and serviced customer orders to enhance satisfaction and streamline processes.
- Serviced orders for customers conducting business out of store, including product sourcing and quantity verification.
- Executed follow-up calls, provided pricing, and assembled emergency orders efficiently.
- Provided quotes and information for customers requiring offsite visits or sales calls.
- Maintained accurate log book records to ensure timely pickup and delivery of customer orders.
- Ensured all aspects of projects were sold while addressing customer needs effectively.
Education
High School Diploma -
Ridgecrest High School
Nampa, ID06-2000
Diploma - Business Occupation
Centennial Job Corps
Nampa, ID06-2000
Skills
Patient registration
- Insurance verification
- EMR/EHR management
- Medical record management
- HIPAA compliance
- Clerical and administrative support
- Schedule management
- Patient care service
Timeline
Patient Access Representative Full-Time 40 Hours
Humboldt Park Health Hospital
04.2024 - 02.2025
Medical Record Clerk / Scheduler Full-Time 40 Hour
Creekside Transitional Care & Rehabilitation
09.2019 - 01.2020
ProSales Associate Full-Time 40 Hours
Home Depot
07.2001 - 02.2015
High School Diploma -
Ridgecrest High School
Diploma - Business Occupation
Centennial Job Corps