Gabriela Oviedo
The Bronx,NY
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. I am all about customer care i have encountered a lot of difficult situations in my working experience, but always handled it in the most professional way needed too. i have patience and i am Able to work with any situation that is put in my way. i do my job with charisma and positive uplifting energy. i love creating positive atmosphere to make clients feel comfortable and welcomed.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jamie
02.2022 - 05.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Daycare Assistant
Jena
01.2022 - 04.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Worked with 12 child care providers to give 47 children, ages 6 weeks to 10 years, with effective and safe child care.
- • Teach kids about health and personal hygiene, including eating, sleeping, and using the restroom, while establishing and constructing appropriate lesson plans.
- • Establish trusting and cordial connections with parents by educating kids, playing with them, and working on art projects
Customer Service
Putrias Restaurant
06.2020 - 08.2021
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Bachelor of Science - Forensic Psychology
Hostos Community College of The City University of New York
The Bronx, NY08.2025
Skills
- Product Sales
- Contract Preparation
- Sales Development
- Customer Needs Assessment
- Order Processing
- Client Account Management
- Client Service
- Sales Training
- Relationship Building
- Listening Skills
- Retail Store Operations
- Flexible Schedule
- Strategic Planning
- Customer Service
Languages
Spanish
Full Professional
Timeline
Sales Associate
Jamie
02.2022 - 05.2022
Daycare Assistant
Jena
01.2022 - 04.2022
Customer Service
Putrias Restaurant
06.2020 - 08.2021
Bachelor of Science - Forensic Psychology
Hostos Community College of The City University of New York
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