Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Gabriela Peralta

Lodi

Summary

Dynamic Fulfillment Center Returns Processor at Amazon, adept at enhancing customer satisfaction through efficient return processing and effective communication. Skilled in inventory management and workplace safety, I excel in teamwork and problem-solving, consistently streamlining workflows to reduce processing time and improve operational efficiency.

Overview

3
3
years of professional experience

Work History

Fulfillment Center Returns Processor

Amazon
09.2022 - Current
  • Processed incoming returns by verifying items against original orders.
  • Assisted in maintaining organization of returned merchandise for efficient processing.
  • Learned and adhered to safety protocols while handling products and equipment.
  • Collaborated with team members to streamline return workflows and reduce processing time.
  • Utilized inventory management system to track returned items accurately.
  • Supported quality control efforts by inspecting returned items for damages or discrepancies.
  • Communicated effectively with customers regarding return policies and procedures.
  • Adapted quickly to changes in processes and tools to enhance operational efficiency.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Education

Psychology - Psychobiology

Cuenca University
Cuenca Ecuador
06.2012

Skills

  • Workplace safety
  • Shipping and receiving
  • Efficient organization
  • Product inspection
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Calm and professional under pressure
  • Excellent communication

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Center Returns Processor

Amazon
09.2022 - Current

Psychology - Psychobiology

Cuenca University

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