Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Perez

Los Angeles,CA

Summary

Offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

13
13
years of professional experience

Work History

Cashier

Gardena Nissan
07.2021 - 11.2022
  • Assisted customers with inquiries and provided exceptional service.
  • Performed cash, card and check transactions to complete customer purchases.
  • Counted money in cash drawers at end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Invoiced from parts department and service directors
  • Filed invoices
  • Assisted with accounts receivable, accounts payable,and parts and service financial reports.

Server

Tony Romas
06.2013 - 10.2019
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Host

Mariasol Restaurant
06.2009 - 06.2013
  • Provided patrons with estimated waiting times during peak service hours.
  • Opened and closed seating sections according to volume of guests.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

No Degree -

Santa Monica College
Santa Monica, CA

High School Diploma -

University High School
West Los Angeles, Ca
06.2009

Skills

  • Cash Handling
  • Cooperative Attitude
  • Cash Balancing
  • Decision Making Aptitude
  • Work Ethic and Integrity
  • Money Handling
  • Honest and Dependable

Timeline

Cashier

Gardena Nissan
07.2021 - 11.2022

Server

Tony Romas
06.2013 - 10.2019

Host

Mariasol Restaurant
06.2009 - 06.2013

No Degree -

Santa Monica College

High School Diploma -

University High School

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Gabriela Perez