Gabriela Perez
Los Angeles,CA
Summary
Offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
13
13
years of professional experience
Work History
Cashier
Gardena Nissan
07.2021 - 11.2022
- Assisted customers with inquiries and provided exceptional service.
- Performed cash, card and check transactions to complete customer purchases.
- Counted money in cash drawers at end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Invoiced from parts department and service directors
- Filed invoices
- Assisted with accounts receivable, accounts payable,and parts and service financial reports.
Server
Tony Romas
06.2013 - 10.2019
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host
Mariasol Restaurant
06.2009 - 06.2013
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
No Degree -
Santa Monica College
Santa Monica, CAHigh School Diploma -
University High School
West Los Angeles, Ca06.2009
Skills
- Cash Handling
- Cooperative Attitude
- Cash Balancing
- Decision Making Aptitude
- Work Ethic and Integrity
- Money Handling
- Honest and Dependable
Timeline
Cashier
Gardena Nissan
07.2021 - 11.2022
Server
Tony Romas
06.2013 - 10.2019
Host
Mariasol Restaurant
06.2009 - 06.2013
No Degree -
Santa Monica College
High School Diploma -
University High School