GABRIELA RAMOS PORTILLO
Sacramento,California
Summary
I am flexible, and reliable and possess excellent timekeeping skills. I am a self-motivated, trustworthy, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I can work well in a team environment and use my initiative. I'm very fluent in Spanish and English, I'm bilingual.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Beverly Hills Institute
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped Doctor take out Needles from patients.
- Helped assist translation for the Doctor.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Helped with patient preparation and recovery to support patient comfort and well-being.
Janitorial Worker
SPENCER BUILDING MAINTENANCE
07.2023 - Current
- Ensured all areas were cleaned to the highest standards of cleanliness and safety
- Promptly responded to emergency situations such as spills or broken glassware
- Gathered and disposed of cardboard and packing materials from designated bins
- Provided support with event set up and break down duties including moving furniture and setting up tables
Shift Manager
MCDONALDS
11.2020 - 07.2023
- Trained and supervised new staff members
- Addressed customer complaints and resolved conflicts
- Maintained a safe work environment by enforcing company policies and procedures
- Established and maintained positive and professional employee relationships
- Resolved conflicts between employees or customers in a professional manner
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently
- Oversaw daily operations while managing multiple projects simultaneously
Education
Medical Assistant
UEI College
Sacramento, CA10.2024
High School Diploma -
Grant Union Highschool
Sacramento, CA05.2022
Skills
- HIPAA Compliance
- Customer Service
- Medical Terminology knowledge
- Vital Sign Monitoring
- Clinical Documentation
- Patient-focused care
- CPR
- Phlebotomy
- Electrocardiography (EKG)
- Injections
- Inventory and supply management
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Beverly Hills Institute
08.2024 - Current
Janitorial Worker
SPENCER BUILDING MAINTENANCE
07.2023 - Current
Shift Manager
MCDONALDS
11.2020 - 07.2023
Medical Assistant
UEI College
High School Diploma -
Grant Union Highschool
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