Gabriela Riojas
San Antonio,TX
Summary
Dynamic and reliable sales associate with extensive experience at Academy Sports + Outdoors, excelling in customer engagement and cash handling. Proven ability to maintain organized displays and foster positive interactions, ensuring a welcoming environment. Adaptable team player committed to delivering exceptional service and enhancing customer satisfaction.
Overview
1
1
year of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Crew Team Member
7-eleven
San Antonio, TX
06.2025 - 08.2025
- Maintained cleanliness and organization of store shelves and merchandise displays.
- Operated a cash register, processing transactions accurately and efficiently.
- Clean work areas regularly throughout the shift.
- Provided excellent customer service at all times.
- Restocked items on shelves as needed.
- Greeted customers and cultivated positive experiences in line with company standards.
Crew Member
Jack in the Box
San Antonio, TX
04.2025 - 06.2025
- Assisted customers with orders and provided an excellent service experience.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness of the work area and adhered to sanitation protocols.
- Stocked supplies and organized inventory for efficient access during shifts.
- Followed cash handling procedures while processing customer payments accurately.
- Communicated effectively with the team to resolve issues during busy periods.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks, such as setting up workstations, cleaning surfaces, and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept the restaurant lobby, front counter, and restrooms neat and clean throughout the shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Educated customers on menu items, product ingredients, and nutritional values.
Sales Associate
Academy Sports + Outdoors
San Antonio, Texas
03.2025 - 04.2025
- Maintained organized sales floor and product displays.
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
Overnight Remodel Associate
Walmart
San Antonio, Texas
08.2024 - 09.2024
- Stocked shelves with merchandise to ensure product availability for customers.
- Assisted in store layout changes during overnight remodels for improved shopping flow.
- Collaborated with team members to relocate products efficiently and safely.
- Set up and take down store fixtures, such as shelves, tables, racks, displays.
- Execute store planograms to ensure product placement meets company standards.
- Assist with restocking of merchandise during overnight hours.
Education
James Madison High School
San Antonio, TXSkills
- Cash handling
- Team collaboration
- Communication skills
- Adaptability to change
- Attention to detail
- Positive customer interactions
- Customer engagement
- Reliability and punctuality
- Positive attitude
- Hospitality and accommodation
- Multitasking and organization
- Willingness to learn
Certification
- Handling Food Safely (Texas), completion on ,07/08/2025
- TABC Seller Training certification, completion on 07/05/2025
Timeline
Crew Team Member
7-eleven
06.2025 - 08.2025
Crew Member
Jack in the Box
04.2025 - 06.2025
Sales Associate
Academy Sports + Outdoors
03.2025 - 04.2025
Overnight Remodel Associate
Walmart
08.2024 - 09.2024
James Madison High School