Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Rojas

Naples,FL

Summary

Proven multitasker and team leader, adept at enhancing service quality and operational efficiency across roles at Discovery Village At Naples and Tommy Bahama. Excelled in team collaboration and inventory management, significantly improving guest experiences and operational workflows. Known for a strong work ethic, excellent communication, and a warm, adaptable approach to customer service. Excited and open to learning new things everyday, especially areas in my future career.

Overview

2025
2025
years of professional experience

Work History

Server

Discovery Village At Naples
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Stock Room Associate

Tommy Bahama
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.

Hostess

J’ Alexanders
01.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

Bachelor - Elementary Education

Florida SouthWestern State College
Fort Myers, FL

High School Diploma -

Naples High School
Naples
05.2022

Skills

  • Strong work ethic
  • Service prioritization
  • Team collaboration
  • Performance improvement
  • Multitasking and organization
  • Calm demeanor
  • Warm and friendly
  • Adaptable and flexible
  • Reliability
  • Team leadership
  • Excellent communication

Languages

Spanish
Native or Bilingual

Timeline

Hostess

J’ Alexanders
01.2024 - Current

Server

Discovery Village At Naples

Stock Room Associate

Tommy Bahama

Bachelor - Elementary Education

Florida SouthWestern State College

High School Diploma -

Naples High School

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Gabriela Rojas