Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline

Gabriela Sotelo Santamaria

Jimmy John's Sandwiches
Concord,USA

Summary

Clerk handling cash transactions, customer guidance, and inventory support in a fast-paced retail setting. Assists shoppers with product selection, keeps register balances accurate, and helps maintain stocked shelves and a clean sales floor. Supports timely food handling and order flow to keep service moving smoothly.

2
Languages
1
Certification
3
years of professional experience

Work History

Clerk

1 Year 3 Months
QuikTrip | Kannapolis, NC | 05.2025 - Current
  • Guided customers in locating products and offered tailored recommendations to enhance their shopping experience
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs
  • Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands
  • Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
  • Handled food according to food standards and with QT time management requirements as well to make sure all customers get their food in a timely manner.
  • Handled food according to food safety standards and time management requirements.

Sandwich Artist

3 Years 3 Months
Jimmy John's Sandwiches | Concord, NC | 05.2023 - Current
  • Crafted customized sandwiches, wraps, and salads to meet customer preferences and enhance dining experience
  • Maintained a clean and organized work area, following food safety guidelines at all times
  • Processed orders accurately at cash register while managing cash transactions to support efficient service
  • Collaborated with team members to prioritize tasks and maintain smooth operations during busy periods
  • Resolved customer complaints and concerns swiftly and professionally to maintain high satisfaction levels

Education

Associate's degree - Finance

Rowan Cabbarus Community College | Concord, NC | 08.2026

Senior High School Education - Accounting and Finance

Mount Pleasant High School | NC | 05.2025

Skills

Cash handling
POS
Customer service
Retail math
Upselling
Food handling
Inventory stocking
Order fulfillment
Merchandising
Time management

Certification

  • Adobe certificate
  • March 2023 to Present
  • An Adobe certificate is a credential that shows you have the skills and knowledge to use Adobe software effectively.
  • ServSafe
  • Driver's License

Languages

Spanish - Expert
English - Fluent

Interests

Playing Sports
Participating in cultural exchange programs and homestays.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Food Tourism

Timeline

Clerk
QuikTrip
05.2025 - Current
Sandwich Artist
Jimmy John's Sandwiches
05.2023 - Current
Rowan Cabbarus Community College
Associate's degree from Finance
Mount Pleasant High School
Senior High School Education from Accounting and Finance
Gabriela Sotelo Santamaria