Gabriela Vasquez

• Greet and receive patients

• Check in patients and obtain proper registration documentation
• Verified insurance coverage, confirmed eligibility, and secured authorization to facilitate patient care.
• Coordinated patient appointment scheduling and managed cancellations and rescheduling to optimize patient flow.
• Directed calls to designated staff members appropriately to designated areas
• Responded to incoming calls across several lines multiple telephone lines
• Collected copayments via cash or credit cards, ensuring accurate processing and financial accountability.
• Entering payments and balancing at the end of the day
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• Scheduled appointments based on modality availability and established load parameters.
• Answered and directed incoming calls using a multi-line telephone system.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
• Rendered information to callers and drafted office emails.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Verified insurance details before patient appointments.
• Confirmed physician referrals for patient appointments.
• Processed patient registrations for efficient check-in.
• Medical and Legal records releases

• Answered and directed incoming calls using multi-line telephone system.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Rendered information to callers and drafted office emails.