QUEYONNA POWELL
Baptist Health
Brunswick,GA
1
Certification
11
years of professional experience
To obtain a position where I can utilize my skills and qualities, gain experience, and enhance the company's growth.
Work History
Medical Office Specialist
11 Months- Coordinated patient scheduling and appointment management to enhance clinic workflow.
- Processed insurance claims and confirmed patient eligibility for services, ensuring accurate billing.
- Built strong rapport with patients through active listening, empathetic communication, and professionalism.
Medical Office Assistant
7 Months- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Supported physicians by completing insurance forms and managing referrals to ensure seamless patient care.
- Streamlined appointment scheduling and front desk operations, contributing to reduced patient wait times.
Medical Receptionist
3 Years 3 Months- Verified patient insurance, demographic, and health history to ensure accuracy for seamless patient care.
- Coordinated patient scheduling, check-in, check-out, and payments to streamline patient flow and enhance billing processes.
- Managed patient scheduling using electronic health record systems to enhance operational efficiency.
- Processed insurance verification and pre-authorization requests to ensure timely patient care.
MEDICAL RECEPTIONIST
1 Year 7 Months- Coordinated patient scheduling, check-in, check-out, and billing payments to support efficient office operations.
- Verified patient insurance, demographic, and health history to ensure accurate and up-to-date records.
Education
High School Diploma
Skills
Medical Office Experience
Patient Reception
Patient Communication
Patient scheduling
Healthcare Administration
Insurance Verification
Claims processing
HIPAA compliance
Medical Terminology
Medical office software
Data Entry
Office management
Phone Etiquette
Customer Care
Certification
- EKG Technician Certification — Expected 2026
- Electrocardiogram (EKG) Technician Training Completed
Timeline
Medical Office Specialist
Baptist Health
05.2024 - 04.2025Read More
Medical Office Assistant
Southeast Ga Health System
07.2022 - 02.2023Read More
Medical Receptionist
Metropolitan Health Services
02.2017 - 05.2020Read More
MEDICAL RECEPTIONIST
Transport, St.Barnabas Health Systems, INC
08.2014 - 03.2016Read More
New Jersey Youth Corp
High School Diploma
Read More