Summary
Overview
Work History
Education
Skills
Timeline
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Queyonna Powell

Brunswick,Georgia

Summary

To obtain a position where I can utilize my skills and qualities, gain experience, and to enhance the company's growth.

Overview

11
11
years of professional experience

Work History

Medical Office Specialist

Baptist Health
05.2023 - Current
  • Managed patient scheduling and appointment coordination to optimize clinic workflow.
  • Processed insurance claims and verified patient eligibility for services.
  • Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.

Medical Office Assistant

Southeast Ga Health System
07.2022 - 02.2023
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Reduced wait times for patients through effective appointment scheduling and efficient front desk management.

Medical Receptionist

Metropolitan Health Services
02.2017 - 05.2020

• Checked patient insurance, demographic, and health history to keep information current.

  • Coordinated patient scheduling, check-in, check-out and payments for billing.

MEDICAL RECEPTIONIST

Transport, St.Barnabas Health Systems, INC
08.2014 - 03.2016
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Education

High School Diploma -

New Jersey Youth Corp
Jersey City, NJ
01.2012

Skills

  • Front Desk
  • Call Center Experience
  • Customer Care
  • Insurance Verification
  • Medical Office Experience
  • Office Administration
  • Phone Etiquette
  • Data Entry
  • Medical Terminology
  • Patient scheduling
  • HIPAA compliance
  • Insurance verification
  • Office management
  • Medical office software

Timeline

Medical Office Specialist

Baptist Health
05.2023 - Current

Medical Office Assistant

Southeast Ga Health System
07.2022 - 02.2023

Medical Receptionist

Metropolitan Health Services
02.2017 - 05.2020

MEDICAL RECEPTIONIST

Transport, St.Barnabas Health Systems, INC
08.2014 - 03.2016

High School Diploma -

New Jersey Youth Corp
Queyonna Powell