Gabriela Vazquez
Orlando,United States
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
7
7
years of professional experience
Work History
LEAD TEACHER
Amazing Explorers
Orlando, FLORIDA
01.2022 - Current
- Administered proprietary curriculum while creating fun, interactive learning experiences.
- Built a positive rapport with students to encourage them to take risks in their learning.
- Delivered engaging lesson plans, inspiring learners to explore topics outside of classtime.
- Adapted instructional strategies to meet student needs.
- Collaborated with peers to enhance work environment and support instructional planning.
- Promoted critical thinking to help students develop problem-solving skills.
- Created and maintained clean, safe and organized learning environment.
- Communicated with parents and guardians regarding academic, behavioral, or safety concerns.
Customer Service Representative
True Health
Orlando, Florida
05.2020 - 12.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
MEDICAL ASSISTING INTERN
True Health
Orlando, FLORIDA
09.2018 - 05.2020
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
- Monitored patient progress through charting and recording data.
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Performed laboratory tests under the supervision of licensed personnel.
- Greeted and logged in patients arriving at office and clinic.
- Obtained medical information and measured vital signs, weight, and height.
- Developed strong communication skills while interacting with patients and colleagues.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Education
Associate in Arts (A.A.) - Psychology
Valencia College
Orlando, FL12.2021
High School Diploma -
East River High School
Orlando, FL05.2020
Skills
- Customer service
- Data Entry
- Records Management
- Communication
- Interpersonal Skills
- Organizational Skills
- Critical Thinking
- Problem Solving
- Effective Communication Skills
- Microsoft Office
- Call Center
- Bilingual
- Office Experience
Languages
Spanish, Bilingual
Personal Information
Place of Birth: Puerto Rico
Timeline
LEAD TEACHER
Amazing Explorers
01.2022 - Current
Customer Service Representative
True Health
05.2020 - 12.2020
MEDICAL ASSISTING INTERN
True Health
09.2018 - 05.2020
Associate in Arts (A.A.) - Psychology
Valencia College
High School Diploma -
East River High School