Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Villanueva

Plainfield,IL

Summary

Bilingual Customer Service Representative skilled in multitasking and training new staff. Experienced in delivering high operational standards in customer service and food preparation while ensuring exceptional customer experiences. Demonstrates strong time management through balancing work commitments with extracurricular activities.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Michales Pizza
Romeoville, Illinois
09.2022 - Current
  • Managed customer orders and inquiries promptly via phone and in-person, enhancing customer satisfaction.
  • Trained new staff on customer service protocols and operational procedures, fostering a knowledgeable team.
  • Assisted with food preparation in kitchen and ensured quality standards were met consistently.
  • Ensured cleanliness and organization of kitchen workspace, completing closing and cleaning duties to maintain high standards.

Education

Associate of Science - Radiologic Technologies

Southeastern Community College
West Burlington, IA
05-2027

High School Diploma -

Romeoville Highschool
Romeoville, IL
05-2025

Skills

  • Customer service
  • Good Telephone Etiquette
  • Bilingual communication
  • Conflict resolution
  • Problem solving
  • Multitasking
  • Time management
  • Teamwork and collaboration

Timeline

Customer Service Representative

Michales Pizza
09.2022 - Current

Associate of Science - Radiologic Technologies

Southeastern Community College

High School Diploma -

Romeoville Highschool
Gabriela Villanueva