Gabriela Villatoro Rodriguez
Fredericksburg,VA
Summary
Emergency Medical Technician with background in administration and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Sentara Lake Ridge
06.2024 - Current
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
Office Assistant
Corinto Construction, LLC
11.2021 - Current
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing.
Call Taker & EMT
Lifecare Medical Transports
07.2019 - 05.2022
- Enhanced customer satisfaction by efficiently handling high-volume calls and resolving inquiries.
- Achieved consistent customer satisfaction ratings by actively listening to caller concerns and providing appropriate solutions.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
Education
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VA05.2024
High School Diploma -
Colonial Forge High School
Stafford, VA05.2020
Skills
- Payroll Processing
- Data Entry
- Invoice Processing
- Medical Equipment Operation
- Emergency Medical Care
- Computer Proficiency
Languages
Spanish
Native or Bilingual
Certification
Virginia State EMT-B
AHA CPR Certification
Volunteer Experience
2018-2021 Volunteer EMT at Stafford County Fire & Rescue
2024 American Red Cross
2024 Stafford Junction - Summer Camp Group Leader
Timeline
Emergency Department Technician
Sentara Lake Ridge
06.2024 - Current
Office Assistant
Corinto Construction, LLC
11.2021 - Current
Call Taker & EMT
Lifecare Medical Transports
07.2019 - 05.2022
Bachelor of Science - Biology
Virginia Commonwealth University
High School Diploma -
Colonial Forge High School
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