Gabriela Xochitiotzi
Jurupa Valley
Summary
Reliable Medical Support professional with 3 years of experience in an Urgent Care/Worker's Compensation environment. Expertly assist with office operations and physician support by gathering patient information, vitals, and medication. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southern California Emergency Medicine
Norco, CA
03.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow in a fast-paced environment.
- Managed patient intake process, accurately recording vital signs and medical histories for effective treatment planning.
- Collaborated with multidisciplinary teams to coordinate patient care, improving communication between departments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Front Office/Receptionist
Lakeside Medical Group
01.2024 - 08.2024
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Handled multi-line phone system, directing calls and addressing inquiries with professionalism.
- Collaborated with healthcare providers to schedule follow-up appointments, improving patient care continuity.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Medical Support Specialist • Medical Assistant
Concentra
08.2023 - 11.2023
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in the office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Back Office • Medical Assistant
Vista Medical Group
10.2022 - 07.2023
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Obtained the patient's medical history, medication information, symptoms, and allergies.
Education
GED -
Bloomington High School
Bloomington, CAMedical Assistant Diploma - undefined
American Career College
Ontario, CA02.2022
Skills
- Medical Terminology Knowledge
- Phlebotomy
- Patient Scheduling
- Appointment Scheduling
- Procedure Assistance
- Operating EKG Equipment
- Specimens Collection
- Processing Injury Treatment
- Vital Sign Monitoring
- Patient Scheduling
Certification
- CPR/AED/ FIRST-AID 2024
- BLS - 2024
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Southern California Emergency Medicine
03.2025 - Current
Front Office/Receptionist
Lakeside Medical Group
01.2024 - 08.2024
Medical Support Specialist • Medical Assistant
Concentra
08.2023 - 11.2023
Back Office • Medical Assistant
Vista Medical Group
10.2022 - 07.2023
Medical Assistant Diploma - undefined
American Career College
GED -
Bloomington High School