Gabriela Zambrano

• One of the most excelled reps in the company, I would sell over 50k in sales monthly

Implementamos mecanismos de retroalimentación para recopilar información de los clientes y mejorar las ofertas de servicios.

Resolví consultas de clientes mediante técnicas efectivas de comunicación y resolución de problemas.

• Processed sales transactions to prevent long customer wait times.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Generated new sales leads through cold calling and networking activities.
• Negotiated pricing contracts with customers to maximize profits.
• Collaborated with other departments such as marketing, finance, logistics.
• Performed regular follow-ups with prospects to close deals in a timely manner.

• Experienced team training, orientation & guidance and equipment inspection
• Also supervised construction team and equipment, Sales management.

• As a customer service representative, I was able to guide and assist the customer to the best of my knowledge, also part of my time was doing sales.

• Led customer service team to enhance patient satisfaction and streamline appointment scheduling processes.
• Developed training programs for staff, improving knowledge of skincare treatments and client interaction techniques.
• Analyzed customer feedback to identify trends, implementing changes that increased service efficiency and effectiveness.
• Established performance metrics for team members, fostering a culture of accountability and continuous improvement.