Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Gabriela Zambrano

Gabriela Zambrano

Humble,Texas

Summary

To obtain a position with a professional company that will make use of my expertise in sale & management as it provides an opportunity for professional growth.

Overview

2026
2026
years of professional experience

Work History

Sales Representative

BRCGEEKS, LL.
Houston, TX
12.2020 - Current
  • One of the most excelled reps in the company, I would sell over 50k in sales monthly

Customer Service Representative

Chevrolet Robbins
Humble, TX
2023 - 2023

Implementamos mecanismos de retroalimentación para recopilar información de los clientes y mejorar las ofertas de servicios.

Customer Service Representative

Central Houston Nissan
Houston, TX
2022 - 2023

Resolví consultas de clientes mediante técnicas efectivas de comunicación y resolución de problemas.

Cashier

Timewise Gas Station
Spring, TX
01.2022 - 06.2022
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Sales Representative

Chevrolet Autolandia S.A
Ecuador , NY
02.2019 - 06.2021
  • Generated new sales leads through cold calling and networking activities.
  • Negotiated pricing contracts with customers to maximize profits.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Performed regular follow-ups with prospects to close deals in a timely manner.

Manager

PUNTO METALES CONSTRUCTION
12.2015 - 12.2020
  • Experienced team training, orientation & guidance and equipment inspection
  • Also supervised construction team and equipment, Sales management.

Customer Service Representative

RICOCH CORP.
12.2012 - 12.2014
  • As a customer service representative, I was able to guide and assist the customer to the best of my knowledge, also part of my time was doing sales.

Customer Service Manager

Dermaclinic Center
Houston, TX
2023 - Current
  • Led customer service team to enhance patient satisfaction and streamline appointment scheduling processes.
  • Developed training programs for staff, improving knowledge of skincare treatments and client interaction techniques.
  • Analyzed customer feedback to identify trends, implementing changes that increased service efficiency and effectiveness.
  • Established performance metrics for team members, fostering a culture of accountability and continuous improvement.

Education

Pavia College -

01.2002

High school diploma -

01.1999

Skills

  • Successful Management & sales background, very competitive, team oriented with individualistic traits, very fluent in English & Spanish
  • Client Service
  • Customer Retention Abilities
  • Interpersonal Communication Skills
  • Inside and Outside Sales
  • Customer Needs Assessment
  • Sales Closing

References

REFERENCES UPON REQUEST.

Languages

Spanish
Native/ Bilingual
English
Limited
Italian
Full Professional

Timeline

Cashier

Timewise Gas Station
01.2022 - 06.2022

Sales Representative

BRCGEEKS, LL.
12.2020 - Current

Sales Representative

Chevrolet Autolandia S.A
02.2019 - 06.2021

Manager

PUNTO METALES CONSTRUCTION
12.2015 - 12.2020

Customer Service Representative

RICOCH CORP.
12.2012 - 12.2014

Pavia College -

High school diploma -

Customer Service Representative

Chevrolet Robbins
2023 - 2023

Customer Service Representative

Central Houston Nissan
2022 - 2023

Customer Service Manager

Dermaclinic Center
2023 - Current
Gabriela Zambrano