Gabriela Nicole Almendarez
La Habra,CA
Summary
Adaptable sales and service professional with experience in retail, hospitality, and dispensary environments. Strong in guest relations, product knowledge, and cash handling, with a history of supporting team success through clear communication and reliable service.
Overview
8
8
years of professional experience
Work History
Server
Original Cafe
West Hollywood, California
12.2023 - 10.2025
- Recorded food and drink orders accurately to ensure customer satisfaction
- Delivered meals and beverages promptly to dining room tables
- Greeted Original Cafe guests and presented menus
- Processed cash transactions precisely in compliance with company procedures
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Educated new servers on menu offerings and service standards to enhance team performance
Cashier/Shopify
Chrome Hearts
West Hollywood, California
02.2023 - 12.2023
- Welcomed clients at a luxury retail store. and handled checkout with Chrome Hearts brand standards.
- Processed cash, card, and mobile payments, ensuring accuracy and adherence to luxury retail standards.
- Processed returns for customer purchases efficiently., exchanges, and receipt verification for boutique transactions.
- Balanced cash drawer and prepared daily register closeout reports.
- Assisted sales staff with point-of-sale updates and item lookups.
- Assisted customers in locating desired products, answering questions, and providing tailored product advice.
- Coordinated outbound shipments with carriers, managing delivery schedules to ensure timely and efficient service.
Lead Budtender
Greenwolf
Los Feliz
04.2020 - 01.2023
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Trained new budtenders on Greenwolf sales floor procedures and service standards.
- Guided Greenwolf customers through cannabis product selection and usage options.
- Explained product strains, effects, and consumption methods to customers.
- Processed transactions using Greenwolf point-of-sale and cash handling procedures.
- Coordinated daily dispensary operations and opened or closed Greenwolf registers.
Sales Associate
Mitto Shop
Los Angeles, California
03.2019 - 01.2020
- Recommend Mitto Shop products based on customer needs and preferences.
- Assisted customers with product selection, sizing and styling.
- Handled customer questions and resolved concerns with professionalism.
- Processed sales transactions using point-of-sale systems accurately.
- Managed returns and exchanges following Mitto Shop policies.
- Answered incoming telephone calls to provide store, products and services information.
- Supported inventory counts and monitored stock levels daily.
Beauty Sales Associate
Target
La Habra, California
11.2017 - 02.2019
- Assisted Target guests with beauty product selection and shade matching.
- Answered guest questions about cosmetics, skincare, and haircare products.
- Restocked beauty aisles using planograms and merchandising standards.
- Maintained clean, organized beauty displays and sales floor zones.
- Supported inventory counts and shelf replenishment for Target beauty department.
- Created an inviting environment by maintaining a neat appearance throughout the store at all times.
Education
High School Diploma -
Long Beach Polytechnic
Long Beach, CA01-2013
Skills
- Point-of-sale systems
- Cash handling
- Service standards
- Attention to detail
- Problem solving
- Guest relations
Timeline
Server
Original Cafe
12.2023 - 10.2025
Cashier/Shopify
Chrome Hearts
02.2023 - 12.2023
Lead Budtender
Greenwolf
04.2020 - 01.2023
Sales Associate
Mitto Shop
03.2019 - 01.2020
Beauty Sales Associate
Target
11.2017 - 02.2019
High School Diploma -
Long Beach Polytechnic