Gabriele M Brazier
Fort Wainwright,AK
Overview
13
13
years of professional experience
Work History
Hardlines Department Manager
Eielson Shopping Center
Eielson Air Force Base, Alaska
11.2023 - Current
- Performed regular customer service evaluations to ensure consistent standards of excellence.
- Coordinated product placement on shelves and displays according to company guidelines.
- Monitored stock levels to ensure adequate supply of merchandise in the store.
- Advised customers on product selection, features, benefits, warranties, and availability.
- Trained staff on operations procedures such as returns and exchanges policies.
- Assisted with merchandising activities including setting up seasonal displays.
- Updated pricing information on products throughout the store.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
Warehouse Forman
Eielson Shopping Center
Eielson Air Force Base, AK
05.2022 - 11.2023
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders from our sister Store in Greely were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Conducted periodic revies of the warehouse environment to identify any potential hazards or risks.
- Assessed and evaluated hazardous materials to determine proper course of action.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded and unloaded pallets from trucks using a pallet jack.
- Inspected pallets for damaged goods or incorrect labeling prior to loading onto truck.
Shift Manager /Gas Station Manager
Fort Wainwright Express
Fort Wainwright, Alaska
12.2020 - 05.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
Inventory Control Associate
Eielson Shopping Center
Eielson Air Force Base, Alaska
12.2014 - 12.2020
- Maintained accurate records of incoming and outgoing stock items.
- Monitored levels of essential materials and products to ensure availability.
- Performed regular cycle counts to verify accuracy of inventory balances.
- Documented discrepancies between physical count and computer-generated reports.
- Organized warehouse space for efficient storage of materials and products.
- Researched missing orders, damaged goods, incorrect quantities.
- Investigated root causes for any discrepancies in inventory data.
- Performed inventory cycle counting and identified discrepancies.
- Coordinated inventory, stocking and ordering.
- Inspected incoming materials for damage.
Cash Cage Supervisor
Eielson Shopping Center
Eielson Air Force Base, AK
05.2014 - 11.2014
- Developed creative visual displays to showcase products and attract customers.
- Created window and in-store displays to promote new product launches.
- Ensured all signage was up-to-date and accurately reflected current promotions.
Office Clerk/Bookkeeping Administrative Assistant
Golden Heart Bookkeeping and Billing
Fairbanks , Alaska
01.2013 - 05.2013
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Performed basic bookkeeping tasks such as entering data into accounting software programs like QuickBooks or Sage 50 Accounting System.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Identified areas of improvement within the medical billing process, implemented changes accordingly.
- Performed data entry of patient information into medical billing system.
- Participated in training sessions to stay updated on current regulations and guidelines related to medical billing practices.
- Generated employee paychecks and direct deposit payments in a timely manner.
Operations Squad
Eielson Shopping Center
Eielson AFB, AK
11.2011 - 12.2012
- Ensured safety protocols were followed at all times during operations.
- Communicating effectively with team members by email, intercom and, team meetings
- Organizing weekly promo meetings for store managers and associates focusing on sales merchandise and price points related to retail operations.
- Enforce weekly markdown strategies registers, regularly using the POS systems, and other equipment used in retail operations
Education
Home Economics - Vocational School For Home Economics
Berufsfachschule Fuer Hauswirtschaft
Schweinfurt Germany07-1986
Skills
- Merchandising Strategies
- Performance Analysis
- Promotional planning
- Fiscal Management
- Business Administration
- Schedule Management
- Effective Leadership
- Team Management
- Store maintenance
- Policy Enforcement
- Store Organization
- Customer Service
- Drawer balancing
- POS operations
Timeline
Hardlines Department Manager
Eielson Shopping Center
11.2023 - Current
Warehouse Forman
Eielson Shopping Center
05.2022 - 11.2023
Shift Manager /Gas Station Manager
Fort Wainwright Express
12.2020 - 05.2022
Inventory Control Associate
Eielson Shopping Center
12.2014 - 12.2020
Cash Cage Supervisor
Eielson Shopping Center
05.2014 - 11.2014
Office Clerk/Bookkeeping Administrative Assistant
Golden Heart Bookkeeping and Billing
01.2013 - 05.2013
Operations Squad
Eielson Shopping Center
11.2011 - 12.2012
Home Economics - Vocational School For Home Economics
Berufsfachschule Fuer Hauswirtschaft