Gabriell Weber
Albion,IL
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
2nd Assistant Manager
Casey's General Stores
Albion, IL
04.2021 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Delivery Driver
Casey's General Store
Albion, IL
10.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 25%
Education
Associate of Science - Psychology
Illinois Eastern Community Colleges
Olney, IL05.2022
Skills
- Strategic planning
- Business Development
- Training
- Staff supervision
- Employee scheduling
- Cost Control
- Consulting
- Customer Response
- Consulting
- Sales growth
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
2nd Assistant Manager
Casey's General Stores
04.2021 - Current
Delivery Driver
Casey's General Store
10.2019 - Current
Associate of Science - Psychology
Illinois Eastern Community Colleges
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