Gabriella Alonso
Wailuku,HI
Summary
Fostering positive relationships with individuals to ultimately create a positive experience. Advocating for individuals to provide resources and services to achieve measurable improvements in individuals well-being. I am experienced with comprehensive client management and assessments, ensuring personalized care plans are in place. I utilize strong communication, active listening, and coordination skills, to effectively manage and develop individuals goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Adult Mental Health Division Case Manager
Aloha House
08.2023 - Current
- Assist individuals in gaining access to and providing resources toward medical, nursing, social, restorative, and rehabilitative services to reduce psychiatric and addiction symptoms and develop optimal community living skills.
- Developed individualized care and treatment interventions for improved client outcomes. Advocacy on behalf of the individual, coordination of services specified in the treatment plan.
- Preventing, reducing, or diminishing debilitating symptoms of mental illness and co-occurring substance abuse and medical conditions.
- Acts as a liaison to manage communication between the client and services, multi-professional treatment (psychiatrist, therapist, physician, and organizations.
Visual Merchandising Manager/Guest Experience Leader
Lululemon Athletica
08.2022 - 10.2024
- Execute marketing strategies that use visual elements to present and promote products by company standards to enhance the guest experience and drive store sell-through goals
- Trained and mentored junior staff members on best practices, provided input, and conducted evaluations, offering coaching and improving overall team performance.
- Optimize guests' experiences through technical product education, effective and concise communication, and intuitive store navigation for a world-class, guest-centric experience.
Barista/ Cashier
Maui Coffee Roasters
04.2021 - 11.2023
- Company Overview: Local and international coffee distributors that provide the highest quality of coffee.
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; and preparing and serving a variety of coffee drinks, along with pastries.
- Prioritizing customers to make sure they are satisfied with the service and product.
- Local and international coffee distributors that provide the highest quality coffee.
Community Liaison
Partners In Development Foundation
08.2021 - 03.2022
- Manages communication between the community and the organization
- Personal contact in regard to foster care general licensing in Maui County
- Community outreach/ Recruits resource caregivers (foster parents)/ raise awareness of foster care through media, coordination in community events and coalitions, developing community partnerships and presentations
- Direct and guide resource caregivers (foster parents) applicants through the first steps of the general licensing process to foster in Hawaii
- Networked with local organizations, leaders and consumers, resulting in the establishment of new and lasting partnerships and relationships
- Coordinated with social media, public relations and other teams to execute product introductionsManages communication between the community and the organization
- Personal contact regarding foster care general licensing in Maui County
- Community outreach/ Recruits resource caregivers (foster parents)/ raise awareness of foster care through media, coordination in community events and coalitions, developing community partnerships and presentations
- Direct and guide resource caregivers (foster parents) applicants through the first steps of the general licensing process to foster in Hawaii
- Networked with local organizations, leaders, and consumers, resulting in the establishment of new and lasting partnerships and relationships
- Coordinated with social media, public relations, and other teams to execute product introductions
Provider Service Assistant/ Medical Assistant
Maui Medical Group
09.2020 - 05.2021
- Responsible for assisting nurse practitioners in providing care to their patients.
- Recording and updating medical histories and contact information in patient files, scheduling patient appointments, and performing standard care procedures such as checking vitals and general assessment of patient.
- Responsible for all hospital-based encounters and coordinating all Patient-Centered Medical Home (PCMH) requests.
- Keeps current insurance carrier updates and coordinates any reviews with the Coding Auditor.
Youth Program Specialist
Ho'oulu Na Kamali'i Youth Program (Non-Profit)
06.2018 - 09.2020
- Supporting and assisting children by changing their future through prevention, education, public awareness, and advocacy.
- Helping children in the community to provide prevention and awareness of suicide, bullying, alcohol, drugs.
- Creating activity and lesson plans to educate and engage youth on individual, social, global, and local problems youth can acquire.
Education
Bachelor of Science - Community Health Education
Western Oregon University
Monmouth, OR06.2020
Skills
- Team collaboration
- Problem-Solving
- Effective Verbal & Written Communication Skills
- Interpersonal Skills
- Microsoft Word, Excel, PowerPoint
- Leadership/ Supervising experience
- Active Listening
- Case management
- Client Advocacy
- Administrative experience
- Documentation and reporting
- Respectful/ Committed
- Conflict Resolution
- Adaptability
- Organization
- Hardworking
Certification
- CPR/AED Certification
Timeline
Adult Mental Health Division Case Manager
Aloha House
08.2023 - Current
Visual Merchandising Manager/Guest Experience Leader
Lululemon Athletica
08.2022 - 10.2024
Community Liaison
Partners In Development Foundation
08.2021 - 03.2022
Barista/ Cashier
Maui Coffee Roasters
04.2021 - 11.2023
Provider Service Assistant/ Medical Assistant
Maui Medical Group
09.2020 - 05.2021
Youth Program Specialist
Ho'oulu Na Kamali'i Youth Program (Non-Profit)
06.2018 - 09.2020
- CPR/AED Certification
Bachelor of Science - Community Health Education
Western Oregon University
Similar Profiles
Keturah Stone, MS, CSACKeturah Stone, MS, CSAC
Program Director at Aloha House Inc.Program Director at Aloha House Inc.
Ivan KaragianesIvan Karagianes
Program Assistant at Aloha House ResidentialProgram Assistant at Aloha House Residential
Isabella RodriguezIsabella Rodriguez
Host/Expo Runner at Aloha Steak HouseHost/Expo Runner at Aloha Steak House