Gabriella Aviles
San Antonio,TX
Summary
Offering customer-centric approach with genuine interest in real estate and property management, eager to learn and develop in this environment. Brings understanding of client relations and proficiency in effective communication and problem-solving. Ready to use and develop interpersonal and organizational skills in necessary role.
Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Bgsf Bg Multifamily
01.2022 - 07.2022
- Assisted prospective tenants with property tours and inquiries
- Coordinated lease documentation and tenant applications
- Maintained accurate records of tenant interactions and leasing activities
- Supported marketing efforts through social media and community outreach
- Handled inquiries and directed calls effectively.
- Handled incoming calls efficiently.
- Completed internet-based tasks promptly.
- Managed work orders to ensure timely completion.
- Guided potential tenants through detailed property tours.
Cashier
Burlington
02.2022 - 06.2022
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experiences.
- Handled cash, credit, and debit transactions with precision to maintain financial accuracy.
- Assisted customers with product inquiries, enhancing overall satisfaction and service quality.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Trained new cashiers on point-of-sale systems and operational procedures for improved efficiency.
- Collaborated with team members to resolve customer issues swiftly and effectively.
- Implemented best practices for cash handling, contributing to secure transaction processes.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Food Preparer
SUBWAY®Restaurants
10.2020 - 12.2020
- Maintained cleanliness of workstations to comply with health regulations.
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Implemented best practices for safe food handling procedures, minimizing cross-contamination risks in the kitchen space.
- Provided support to the culinary team through efficient ingredient prep, dish assembly, and equipment maintenance.
- Ensured guest satisfaction by accommodating special dietary needs or requests throughout meal preparation process.
- Collaborated with kitchen staff to ensure smooth operations during peak service times.
- Guaranteed customer satisfaction by quickly delivering orders.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Increased productivity by organizing workstations for optimal efficiency and ease of use.
- Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
- Contributed to a positive work environment by maintaining open communication with colleagues and supervisors.
- Reduced food waste through proper portion control, ingredient management, and creative use of leftovers.
Food Preparer
Little Caesars Pizza
08.2019 - 09.2020
- Prepared food items following safety and hygiene standards.
- Operated kitchen equipment, including slicers and mixers, with care.
- Assisted in inventory management by organizing supplies efficiently.
- Collaborated with team members to ensure timely meal preparation.
- Monitored food quality during preparation to guarantee freshness and taste.
- Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
Education
Roosevelt High School
San Antonio2019
Skills
- Customer service
- Communicating housing regulations
- Communicating housing policies
Timeline
Cashier
Burlington
02.2022 - 06.2022
Leasing Consultant
Bgsf Bg Multifamily
01.2022 - 07.2022
Food Preparer
SUBWAY®Restaurants
10.2020 - 12.2020
Food Preparer
Little Caesars Pizza
08.2019 - 09.2020
Roosevelt High School