Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gabriella Ciriaco

Newark,Delaware

Summary

My name is Gabriella Ciriaco and I am from Newark, Delaware. I went to high school at Newark Charter, and then decided to attend the University of Delaware. I have been working, mostly at grocery stores, since 16 and love meeting new people. I love working with kids and helping others. I have obtained many new skills that I am proud of, and continue to learn new things everyday. I am good with handling money, customer service, building relationships, and more. I am very dedicated, honest, and hard-working.

Overview

5
5
years of professional experience

Work History

Cashier/Customer Service Representative

Acme Supermarkets
Newark, DE
10.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier/Customer Service Representative

Zingos Supermarket
Newark, DE
01.2019 - 10.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier/Customer Service Representative

Target
Newark, DE
04.2021 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Bachelor of Science - Psychology

University of Delaware
Newark, DE
05-2025

High School Diploma -

Newark Charter School
Newark, DE
05-2021

Skills

  • Cash Handling
  • Returns Processing
  • Payment Processing
  • POS Systems
  • Customer Service
  • Customer Service Excellence
  • Time Management Skills
  • Cleaning and Sanitizing

Affiliations

  • love doing gymnastics
  • hanging out with friends
  • taking walks
  • volunteering
  • helping others
  • working

Timeline

Cashier/Customer Service Representative

Acme Supermarkets
10.2022 - Current

Cashier/Customer Service Representative

Target
04.2021 - 07.2021

Cashier/Customer Service Representative

Zingos Supermarket
01.2019 - 10.2022

Bachelor of Science - Psychology

University of Delaware

High School Diploma -

Newark Charter School

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Gabriella Ciriaco