Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella De La Torre

Costa Mesa,CA

Summary

Organized Legal Administrative Assistant with strong background in litigation and transactional law. Demonstrated success in supporting multiple attorneys with managing client files and drafting legal documents. Proficient in multitasking and task prioritization in order to meet firm deadlines. Assistant who is very detail-oriented, has strong interpersonal abilities, and recognizes the importance of client confidentiality and effective time and record management.

Overview

6
6
years of professional experience

Work History

Legal Administrative Assistant

Woodruff & Smart
09.2023 - Current
  • Communicated professionally with clients, colleagues, and legal partners verbally and in writing.
  • Possess a keen attention to detail for proofreading, data entry, and record management of client matters.
  • Optimized calendar management and scheduling for attorneys at a mid-sized law firm by prioritizing meetings and minimizing conflicts.
  • Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
  • Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.

Server

Cheesecake Factory Inc
11.2022 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.

Server Shift Leader

Poppy And Seed
10.2021 - 10.2022
  • Trained and coached servers during shifts to meet company and brand standards.
  • Exercised manager authority to perform refunds, voids and discounts on case-by-case basis.
  • Liaised with management to achieve business objectives and profitability outlined in restaurant operating plan.

Guest Service Associate

Ponte Vineyard Inn
01.2019 - 09.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport at an exceptional four-diamond hotel.
  • Oversaw fast-paced front desk operations and guests' needs at a busy facility, such as filing, emailing, copying, and scanning reports and client information.

Hostess, Food Runner

Toast Cafe
10.2019 - 08.2021
  • Managed reservations received through telephone and online interfaces and coordinated seating for appropriate dates, times, and party counts.
  • Maintained a strong and positive work ethic while overseeing the flow of food from kitchen to dining table.

Guest Service Associate

Drury Inn and Suites
09.2018 - 01.2019
  • Exceptional telephone etiquette when answering and directing phone calls accordingly.
  • Retained high hotel retention rates by providing exceptional customer service.
  • Welcomed and acknowledged guests with smile, eye contact and friendly greeting using guest's name, boosting overall guest satisfaction scores.

Education

Bachelor of Arts - Criminology, Law And Society

University of California, Irvine
Irvine, CA
05.2023

Skills

  • Administrative Support
  • Proofreading and Editing
  • Legal Research/Record Management
  • Knowledgeable of Legal Processes
  • I-Manage and Net Documents
  • Microsoft Suite Proficient
  • Excellent Written and Oral Communications
  • Calendar Management

Timeline

Legal Administrative Assistant

Woodruff & Smart
09.2023 - Current

Server

Cheesecake Factory Inc
11.2022 - Current

Server Shift Leader

Poppy And Seed
10.2021 - 10.2022

Hostess, Food Runner

Toast Cafe
10.2019 - 08.2021

Guest Service Associate

Ponte Vineyard Inn
01.2019 - 09.2021

Guest Service Associate

Drury Inn and Suites
09.2018 - 01.2019

Bachelor of Arts - Criminology, Law And Society

University of California, Irvine

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Gabriella De La Torre