Gabriella Dendy
East Elmhurst,NY
Summary
Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Professional when answering customers' questions and recording order information. Determined to lead and promote high levels of customer service and engagement efforts. Motivated to continuously learn, grow and excel.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Customer Service Cashier
Gyro Express
Queens, NY
01.2016 - 04.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Educated customers on promotions to enhance sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Prepared beverages and filled food orders for customers.
- Operated cash register to record all transactions accurately and efficiently.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
High School Diploma -
St John's Preparatory School
Astoria, NY 09.2015 - 06.2019
Bachelor of Science - Business
St Johns University
Jamaica, NY 09.2019 - Current
Skills
Purchase assistance
Retail merchandising
Cash register operation
Store merchandise stocking
Basic math skills
Customer assistance
Currency counting
Product and service sales
Cleaning and sanitizing
Payment processing
Order taking
Payment collection
Timeline
Bachelor of Science - Business
St Johns University
09.2019 - Current
Customer Service Cashier
Gyro Express
01.2016 - 04.2021
High School Diploma -
St John's Preparatory School
09.2015 - 06.2019