Gabriella Edwards
Humble,TX
Summary
Dedicated employee with a strong desire for growth and new challenges. Exhibits a robust work ethic and adaptability, complemented by excellent interpersonal skills. Skilled in independent work and quick learning of new competencies.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Coordinator
Macy's
Olympia, Washington
12.2023 - 07.2024
- Coordinated sales promotions and events to enhance customer engagement.
- Communicated product information and pricing to customers effectively.
- Supported management in analyzing sales trends and customer feedback.
- Assisted team members with daily operational tasks and customer inquiries.
Prestige Team Lead for the Cosmetic Department
Macy's
Olympia, Washington
11.2022 - 11.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Coordinated merchandise displays to enhance visual appeal and maximize sales.
- Resolved customer inquiries and issues to improve overall shopping experience.
- Trained new employees on company policies and best practices for sales.
- Assisted in inventory management, ensuring stock levels met customer demand.
Freelancer Artist
Estee Lauder
Olympia, Washington
06.2022 - 10.2022
- Collaborated with marketing teams on product launch strategies and visuals.
- Demonstrated application techniques at customer events and training sessions.
- Assisted in developing seasonal trends and color palettes for collections.
- Engaged customers with personalized consultations to recommend products.
Prestige Beauty Advisor
Ulta Cosmetics
Lacey, Washington
12.2021 - 06.2022
- Educated clients on skincare routines and makeup application techniques.
- Assisted customers in selecting beauty products based on individual preferences.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained visual merchandising standards to create an appealing shopping environment.
Line Chef
Panera Bread
Olympia, WA
03.2019 - 01.2020
- Coordinated preparation and dismantling of production lines for smooth shift transitions.
- Monitored and updated food product dates daily to ensure freshness and compliance.
- Maintained clean work area, enhancing safety and efficiency during operations.
- Offered exceptional service to customers in a fast-paced work environment.
Customer Service and Sales Expert
Express
Humble, TX
01.2018 - 12.2018
- Directed customers to desired products by memorizing store organization and special discounts.
- Organized and displayed products on sales floor to create inviting shopping environment.
- Maintained friendly and positive attitude, successfully diffusing tensions with unhappy customers.
- Processed returns while clearly communicating return policy to ensure customer understanding.
Customer Service and Sales
Lane Bryant
Humble, TX
01.2018 - 07.2018
- Entered customer names and phone numbers to ensure follow-up for future purchases.
- Processed new items into store's system and arranged merchandise for optimal customer engagement.
- Maintained visually appealing and effective displays for the entire store.
- Achieved personal and store sales goals with sound customer service and sales protocol.
Sales and Visual Marketing Lead
Pandora Jewelry
Olympia, Washington
08.2024 - 08.2026
- Collaborated with marketing team to align promotions with visual merchandising strategies.
- Trained staff on visual merchandising standards and best practices for product presentation.
- Conducted regular store walkthroughs to assess and improve product placement effectiveness.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided training to new staff on store procedures and tools usage.
Education
High school diploma -
Atascocita High School
Humble, TX05-2016
Skills
- Effective communication
- Leadership expertise
- Time optimization
- Analytical skills
- Flexibility and adaptability
- Detail orientation
- Conflict mediation
- Customer satisfaction focus
- Inventory oversight
- Sales support coordination
Certification
- Human Resources Essentials Certificate - E-Cornell University
Timeline
Sales and Visual Marketing Lead
Pandora Jewelry
08.2024 - 08.2026
Sales Coordinator
Macy's
12.2023 - 07.2024
Prestige Team Lead for the Cosmetic Department
Macy's
11.2022 - 11.2023
Freelancer Artist
Estee Lauder
06.2022 - 10.2022
Prestige Beauty Advisor
Ulta Cosmetics
12.2021 - 06.2022
Line Chef
Panera Bread
03.2019 - 01.2020
Customer Service and Sales Expert
Express
01.2018 - 12.2018
Customer Service and Sales
Lane Bryant
01.2018 - 07.2018
High school diploma -
Atascocita High School