Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gabriella Emidia

Kissimmee

Summary

Dependable and motivated professional with strong communication skills and the ability to quickly learn new concepts. Offers a solid understanding of customer service principles and accurate transaction handling. Ready to contribute to a fast-paced retail environment and provide positive customer experiences.

Overview

7
7
years of professional experience

Work History

Ride Attendant

Universal Resorts Orlando
Orlando, FL
06.2022 - 02.2026
  • Ensured guest safety and compliance with ride operational protocols.
  • Collaborated with team members to enhance guest flow and reduce wait times during peak hours.
  • Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.

Sales Associate

The Toy Company
Orlando, FL
06.2021 - 10.2021
  • Managed inventory levels and ensured product displays were organized and appealing.
  • Assisted customers in selecting toys, enhancing overall shopping experience.
  • Executed sales strategies to promote seasonal products and increase customer engagement.

Crew Member

McDonald's
Kissimmee, FL
05.2019 - 02.2021
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Handled cash transactions accurately while maintaining a balanced register.
  • Implemented process improvements that reduced wait times during peak hours.

Education

Bachelor of Science - Nursing

University of Central Florida
Orlando, FL
05-2026

Associate of Arts - General Studies

University of Central Florida
Orlando, FL
05-2025

Skills

  • Customer service
  • Cleanliness maintenance
  • Money handling
  • Teamwork and collaboration

Accomplishments

  • Promoted to Lifeguard Trainer, Universal Orlando Resort — March 2023
  • Employee of the Month, Universal Orlando Resort — March 2023, January 2025
  • President’s Honor Roll (4.0 GPA) — Fall 2022, Fall 2023, Fall 2024

Languages

Portuguese
Native or Bilingual

Timeline

Ride Attendant

Universal Resorts Orlando
06.2022 - 02.2026

Sales Associate

The Toy Company
06.2021 - 10.2021

Crew Member

McDonald's
05.2019 - 02.2021

Bachelor of Science - Nursing

University of Central Florida

Associate of Arts - General Studies

University of Central Florida