Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
Generic

Gabriella Flores

Jacksonville,FL

Summary

Dedicated professional with a Bachelor’s degree in Psychology and extensive experience in collegiate athletics, currently pursuing a Master’s in Forensic Psychology. Proven time management and leadership abilities developed through balancing rigorous academics and competitive sports. Demonstrated resilience and teamwork skills, excelling in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Prevention Navigator

Community Rehabilitation Center
06.2025 - Current
  • Provide direct outreach and case management services to individuals experiencing substance use disorders, homelessness, mental health issues, and other high-risk circumstances.
  • Offer HIV/AIDS education and prevention services, including risk assessments, counseling, and linkage to testing and treatment resources.
  • Facilitate discussions on harm reduction strategies such as safe sex practices, syringe exchange programs, and PREP education to reduce transmission of HIV and other STIs.
  • Build trust with clients through empathetic, trauma-informed communication to assess immediate needs and create individualized support plans.
  • Connect clients to vital services including emergency shelter, transitional and permanent housing programs, medical care, detox and rehabilitation facilities, and food assistance.
  • Partner with local health departments, shelters, and community-based organizations to coordinate care and ensure access to wraparound services.
  • Conduct crisis intervention when necessary and advocate for marginalized individuals within social services and healthcare systems.
  • Maintain accurate records of outreach, services provided, and client progress while ensuring confidentiality and ethical standards are upheld.

Sales Associate

Alo Yoga
10.2024 - 05.2025
  • Delivered exceptional customer service by creating a welcoming, elevated in-store experience.
  • Built personalized connections with customers to meet their lifestyle needs through product knowledge and wellness-focused guidance.
  • Maintained high visual and operational standards including restocking, cleanliness, and organization.
  • Supported daily operations in a fast-paced, team-oriented retail environment that promotes mindfulness, movement, and community.

Front Desk Receptionist

Dr. David Gross MD, Dermatology
08.2022 - 05.2023
  • Assisted with scheduling appointments for clients and visitors.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Updated and maintained office policies and procedures.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.

Hostess

Harry's Seafood Bar & Grille
12.2021 - 08.2022
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Spoke with patrons to drive satisfaction with food and service.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Child Caregiver

Bailey's Gym
01.2019 - 08.2019
  • Helped maintain a clean, organized, and safe environment for the children to play in.
  • Provided nurturing and appropriate environment for children of various ages.
  • Displayed patience and understanding when dealing with challenging behaviors from the children.
  • Collaborated with other daycare assistants to create a cohesive and supportive team environment.
  • Enforced rules to teach good manners and maintain safe environment.

Education

Master of Science - Forensic Psychology

Walden University
Minneapolis, MN
08.2025

Bachelor of Arts - Psychology

Flagler College
St. Augustine, FL
05.2023

Skills

  • Communication skills
  • Strong work ethic
  • Time management
  • Teamwork and collaboration
  • Resilience
  • Eagerness to learn
  • Enthusiastic
  • Writing skills

Awards

  • Dean’s List, Flagler College
  • President’s List, Flagler College
  • National Society of Leadership and Success, Walden University

Volunteer Experience

  • Beach Cleanups – Organized and participated in community shoreline cleanups.
  • Make a Meal Foundation – Prepared and distributed meals to individuals and families in need.
  • Shadowed classrooms at a local elementary school during college, working with both verbal and non-verbal exceptional students.

Timeline

Prevention Navigator

Community Rehabilitation Center
06.2025 - Current

Sales Associate

Alo Yoga
10.2024 - 05.2025

Front Desk Receptionist

Dr. David Gross MD, Dermatology
08.2022 - 05.2023

Hostess

Harry's Seafood Bar & Grille
12.2021 - 08.2022

Child Caregiver

Bailey's Gym
01.2019 - 08.2019

Bachelor of Arts - Psychology

Flagler College

Master of Science - Forensic Psychology

Walden University

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