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Gabriella Fratanduono
West Chester,PA
Summary
Detail-oriented Communications student with a minor in Media and Culture and a certificate in Real Estate. Strong foundation in media analysis, audience engagement, and strategic communication, along with knowledge of real estate fundamentals. Passionate about applying these skills to support business growth and client-focused initiatives.
Overview
3
3
years of professional experience
Work History
Server
La Cena Restaurant
Bensalem, PA
05.2025 - Current
- Handled cash and credit transactions accurately, ensuring proper financial reporting at end of shifts.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Provided detailed menu descriptions, upselling specials to enhance overall sales performance.
Server
Teca Wc
West Chester, PA
08.2024 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Collaborated with kitchen staff to coordinate timely food preparation and order delivery.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new servers on menu knowledge and service protocols.
Sales Associate
Something Else Usa
Doylestown, PA
01.2023 - 08.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking and organization.
- Processed transactions accurately using point-of-sale systems.
- Advised on promotional offerings, contributing to increased sales engagement.
Education
BBA - Communications
West Chester University of Pennsylvania
West Chester, PA05.2027
High School Diploma -
Central Bucks West
Doylestown, PA06.2023
Skills
- Strong work ethic
- Suggestive selling
- Multitasking Abilities
- Foreign language proficiency
- Wine service
- Banquet coordination
- Upselling techniques
- Exceptional customer service
- Cash handling
- Guest engagement
- Reliable and responsible
- Excellent communication
Accomplishments
Video Production Intern for Maryellen's Cakepops
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
La Cena Restaurant
05.2025 - Current
Server
Teca Wc
08.2024 - Current
Sales Associate
Something Else Usa
01.2023 - 08.2023
BBA - Communications
West Chester University of Pennsylvania
High School Diploma -
Central Bucks West